Lauren Armbruster
Lauren Armbruster at Maple Hill Auto Group
Refer Me

Lauren Armbruster | Page 30

Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

Contact Me
4.8
301 Reviews
4.8

301 Reviews

Write a Review

301 Reviews of Lauren Armbruster

July 16, 2021

Dealership Rating
Employee Rating

in for recall repairs. also had cabin air filter changed. they showed the old one to me, so it had been already removed, but charged over $20 labor to replace with new. More

by WAKEFIELDBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. I am sorry to hear that they did not explain the policy regarding the change of the cabin air filter. Please let us know if we can assist with anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

July 15, 2021

Dealership Rating
Employee Rating

I was very pleased to learn my problem with rear sensor was a defective battery. It was replaced for free and the problem was fixed. More

by SEKUNTZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our Service Department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

Jul 17, 2021

SEKUNTZMAN responded

Thank you

July 15, 2021

Dealership Rating
Employee Rating

simple, easy, quick scheduling of service to be performed. The service people know their business and their products. This is my second Outback and Maple Hill remains one of the best auto dealershi More

by IHMSAGREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Misty Figg, Phil Lawrence

Jul 16, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 09, 2021

Dealership Rating
Employee Rating

Clean & professional. Did not try to sell me something I didn't need :) Loaner car was immediately available. Very comfortable to work with. They are far from home but worth the drive. More

by SR.RUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 07, 2021

Dealership Rating
Employee Rating

The service writer Lauren was exceptional got us in and out as promised. Big thanks to Her! Was worth the one hour drive to get the recall taken care of. More

by MARKLEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Hodgson

Jul 08, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Lauren. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 06, 2021

Dealership Rating
Employee Rating

Excellent staff and service. Very knowledgeable and friendly. Waiting area is clean and meets all expectations. I value having a dealership with a service department that you can rely on More

by bkeech22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelsey LeRoy

Jul 08, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

July 06, 2021

Dealership Rating
Employee Rating

Appointment worked well, Service was done quickly and in a timely manner. Service Consultants were very professional. Facility was clean and bright. Waiting area was nice. Cost was very reasonable. More

by HBOYER0695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Hannah Seal , Misty Figg, Amie Freeman

Jul 12, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 29, 2021

Dealership Rating
Employee Rating

The Maple Hill team is always courteous and positive. They work well together. I know when I bring my car in it will be in good hands. More

by JSCHMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall

Jul 01, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with our service department. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600

June 24, 2021

Dealership Rating
Employee Rating

The service was carried out as promised and in the time promised. All service personnel I dealt with were professional, courteous, and helpful. As always, the staff made every effort to make sure that cust More

by AHSANKHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall

Jun 25, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are thrilled to hear you had a great experience at our dealership. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

June 22, 2021

Dealership Rating
Employee Rating

We have been MHAG customers for 12+ years, leased and purchased multiple vehicles and always received Exceptional honest service! Highly recommended! More

by MARKCREATIVE2
Recommend Dealer
Yes
Jun 23, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

...
30

Dealership Inventory (341 Vehicles)

new 2024 Hyundai Palisade car, priced at $53,036
2024 Hyundai Palisade
new
Moonlight Cloud exterior
Automatic
All-wheel Drive
used 2022 Volkswagen Taos car, priced at $28,279
2022 Volkswagen Taos
used
Kings Red exterior
Automatic
All-wheel Drive
new 2024 Genesis G70 car, priced at $56,575
2024 Genesis G70
new
Uyuni White exterior
Automatic
All-wheel Drive
new 2024 Genesis Electrified GV70 car, priced at $72,947
2024 Genesis Electrified GV70
new
Vik Black exterior
Automatic
All-wheel Drive
new 2024 Subaru Crosstrek car, priced at $33,352
2024 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
used 2021 Subaru Crosstrek car, priced at $27,552
2021 Subaru Crosstrek
used
Ice Silver Metallic exterior
CVT
All-wheel Drive