Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Randy Kim
Randy Kim at Maple Hill Auto Group
Refer Me

Randy Kim | Page 6

Customer Service

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

Contact Me
4.8
55 Reviews

Dealership Experience

2 yrs, 9 mos

4.8

55 Reviews

Write a Review

55 Reviews of Randy Kim

December 22, 2021

Dealership Rating
Employee Rating

Very good service always I have been pleased from the moment I bought my Subaru in 05 More

by WROHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster , Amie Freeman, Che Lopez, DAN TAYLOR

Helpful
Report | Print
Dec 23, 2021

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything else we can help you with, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 20, 2021

Dealership Rating
Employee Rating

Everyone was so kind and the facility was very clean! Thank you for all of the help! More

by MARTINCOURT28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster , Amie Freeman, Che Lopez, DAN TAYLOR

Helpful
Report | Print
Dec 21, 2021

Maple Hill Auto Group responded

We're so happy that we were able to help you. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 16, 2021

Dealership Rating
Employee Rating

They Take care of what is needed. Even when it is needed. Every one is very courtious and helpfull. More

by pcooley1269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster , Amie Freeman, Che Lopez, DAN TAYLOR

Helpful
Report | Print
Dec 17, 2021

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 15, 2021

Dealership Rating
Employee Rating

Great service, however, I was promised a car wash, the service slip indicated it received a car wash, and it clearly had not been washed. Not a big deal, but the slip should be accurate. More

by TBIRCH
Recommend Dealer
Yes
Helpful
Report | Print
Dec 16, 2021

Maple Hill Auto Group responded

I apologize about not getting a car wash. Our car wash was down most of last week for cleaning and maintenance. It was reopened for a few days, and is now down again for an unrelated issue that was unforeseen. It should be back up and running on Friday, so if you'd like to come back for the wash, please do so. If there is anything else we can help with, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Dec 16, 2021

TBIRCH responded

I appreciate knowing the reason and your prompt response. Again, the car wash did not change my overall 5 star experience. Thank you for your service; I am, and have been very happy and appreciate your team at Maple Hill.

December 09, 2021

Dealership Rating
Employee Rating

My experience in the service department was very good. The scheduling process, my wait time and service appointment was great. More

by Donna Lockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster

Helpful
Report | Print
Dec 09, 2021

Maple Hill Auto Group responded

Thank you! We're happy to hear that you were so pleased with your service. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

1
...
5
6

Dealership Inventory (327 Vehicles)

new 2024 Subaru Crosstrek car, priced at $29,618
2024 Subaru Crosstrek
new
Magnetite Gray Pearl exterior
CVT
All-wheel Drive
$29,618
View Details
new 2024 Hyundai Palisade car, priced at $53,036
2024 Hyundai Palisade
new
Moonlight Cloud exterior
Automatic
All-wheel Drive
$53,036
View Details
new 2024 Genesis G70 car, priced at $56,575
2024 Genesis G70
new
Uyuni White exterior
Automatic
All-wheel Drive
$56,575
View Details
used 2022 Volkswagen Taos car, priced at $28,279
2022 Volkswagen Taos
used
Kings Red exterior
Automatic
All-wheel Drive
$28,279
View Details
new 2024 Subaru Crosstrek car, priced at $33,352
2024 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
$33,352
View Details
new 2024 Genesis Electrified GV70 car, priced at $72,947
2024 Genesis Electrified GV70
new
Vik Black exterior
Automatic
All-wheel Drive
$72,947
View Details
View All Inventory