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Rafael (Rafy) Rivera
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Rafael (Rafy) Rivera | Page 3
General Manager
Heiser Chevrolet Cadillac
2620 W Washington St
West Bend, WI 53095
94 Reviews
94 Reviews
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94 Reviews of Rafael (Rafy) Rivera
August 18, 2023
Great experience buying our new vehicle everyone that we worked with did an excellent job! worked with did an excellent job! More
by ARTSMARTLISA
Verified CustomerOther Employees Tagged: Maria Fuller , Gary Marcouiller, Bryan Schultz, Aimee miller
Helpful 
July 20, 2023
Sherry was incredibly helpful and very friendly. Rafael and Sherry worked to get her to get my car the the price I was looking for. Rafael Also had an incredible story. Bryan helped with financing a Rafael and Sherry worked to get her to get my car the the price I was looking for. Rafael Also had an incredible story. Bryan helped with financing and got me a very good rate that fit my budget. All around it was the best dealership experience I could have asked for! More
by Collin kinney
Other Employees Tagged: Sherry Konek , Bryan Schultz
July 07, 2023
Horrible I went in with a car horn working when my service was complete, car horn wasn't working. Management was rude and mt experience was the worst I've ever experienced in 5 plus years of bringing service was complete, car horn wasn't working. Management was rude and mt experience was the worst I've ever experienced in 5 plus years of bringing my vehicle there. More
by GHSWRESTLER171
Other Employees Tagged: Nathan Heimerl, Matthew Myszka , Maureen Calmes, Samantha Calmes, Gary Marcouiller, Karissa Rohde, Mike Ronson, Service Team
March 14, 2023
Play very friendly understanding and very helpful. I have told a few people who I work with if they buy a car buy it from them. Thank you very much. I have told a few people who I work with if they buy a car buy it from them. Thank you very much. More
by 646BRENDAREYNOLDS
Other Employees Tagged: Nathan Heimerl, Matthew Myszka, Tim Robinson , Samantha Calmes, Gary Marcouiller, Karissa Rohde, Mike Ronson, Bryan Schultz, Service Team
January 09, 2023
Maria was awesome to work with! Will keep going back. Thank you for working through challenging times. Will keep going back. Thank you for working through challenging times. More
by IEDUC8CHEMISTRY
Other Employees Tagged: Maria Fuller , Bryan Schultz
November 12, 2022
Heiser is awesome! We always get a great deal and the team is so friendly. They really made it easy for us to purchase our new Tahoe. We love it! We always get a great deal and the team is so friendly. They really made it easy for us to purchase our new Tahoe. We love it! More
by TOM
Other Employees Tagged: Sherry Konek, Tim Robinson , Gary Marcouiller, Mike Ronson, Bryan Schultz
October 13, 2022
I was very impressed with the dealership. My dealer was Dan and he was absolutely one of the best I've dealt with along with his manager Rapheal. My dealer was Dan and he was absolutely one of the best I've dealt with along with his manager Rapheal. More
by CATARINA5309566
Other Employees Tagged: Dan- West Allis
October 06, 2022
Slow to respond. 6 weeks for a repair, had to call and remind them what they needed to follow up on - no calls for a week after discussing options 6 weeks for a repair, had to call and remind them what they needed to follow up on - no calls for a week after discussing options More
by WILLRIPPLINGER
Other Employees Tagged: Matthew Myszka
September 21, 2022
Sherry was able to get the deal done long distance,always on point ,sent pictures and kept me in the loop,I was in the hospital with Covid real sick but sherry made it happen on point ,sent pictures and kept me in the loop,I was in the hospital with Covid real sick but sherry made it happen More
by Adrian
Other Employees Tagged: Sherry Konek, Tim Robinson , Bryan Schultz, Service Team
July 20, 2022
The service department is great. We were well cared for during vehicle service and experienced absolutely zero hassle. The service was completed promptly. Scheduling service was tedi We were well cared for during vehicle service and experienced absolutely zero hassle. The service was completed promptly. Scheduling service was tedious having to call during business hours and being transferred multiple times before speaking with a service scheduler. There were a decent amount of appointment options for different days and times. The dealership as a whole, garbage. They conduct dishonest business dealings and support each other’s shady practices. I bought my vehicle in January 2022 and I still am just as upset and frustrated as I was 6 months ago. I emphatically and whole-heartedly regret buying my vehicle through this dealership. More
by clightle17
Other Employees Tagged: Leigh Mattilla, Tim Robinson , Bryan Schultz
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