Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet Cadillac
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Nathan Heimerl

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.7
377 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

14 yrs, 10 mos

4.7

377 Reviews

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377 Reviews of Nathan Heimerl

April 30, 2024

Dealership Rating
Employee Rating

Every person was helpful regardless of whether they were directly involved or not. When I’ve stopped in for help, all were more than willing to help More

by kristinazulick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

I have delt with Heiser and the dealership over 40 years. Love my car too More

by CAROL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 23, 2024

Dealership Rating
Employee Rating

Nathan reviewed our file and explained we do not need all the work recommended on a previous visit. Very appreciative that we did not spend money on something unnecessary. More

by ALLENHEBERER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 21, 2024

Dealership Rating
Employee Rating

I've been a customer of this dealership for 8 year's now committed service convenience and dedication . Swift process of buying or nauniting cars will recommend to friends and family .m More

by Isaac G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 08, 2024

Dealership Rating
Employee Rating

Heiser needs to hire more service techs si we can get in when needed. Also remove online service scheduling because it does not work. Twice in last year I thought I was scheduled but notified that I was not More

by BIKERSX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Heiser Chevrolet Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

April 04, 2024

Dealership Rating
Employee Rating

The shop was very clean and neat, and well light. the service manager was very kind and helpful. The work to be done was written up with a coupon, when I came to pay the bill I had to remind them of More

by Jimhauptli9820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 30, 2024

Dealership Rating
Employee Rating

Everyone I interacted with was very friendly and helpful. I would recommend them to anyone! More

by jmnin12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Gengler , Gary Marcouiller, Nathan Heimerl

Mar 30, 2024

jmnin12 responded

Thank you for making my car buying experience a very happy time for me!

March 27, 2024

Dealership Rating
Employee Rating

They always work with us to get us in as soon as possible. We can always rely on Nathan. More

by heme79
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Mar 29, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 27, 2024

Dealership Rating
Employee Rating

It was a great experience! Nathan did a great job communicating what was going on with my truck and how long it would be to get it repaired. They ended up getting it done even More

by KKAEHNE
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Mar 29, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 21, 2024

Dealership Rating
Employee Rating

Nathan was very helpful. He was very thorough. Nathan was friendly and polite each time More

by Dongoeden27g
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Mar 25, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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