Rafael (Rafy) Rivera | Page 2

Heiser Chevy was great. The most enjoyable car purchase we have ever been a part of. The most enjoyable car purchase we have ever been a part of. More

by joyw2525 Verified Customer Verified Customer

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We felt we were given a fair deal on our trade in. Cesar is a really an excellant salesperson.. Came across as an honest sales person, we didn’t always find that in other places we checked out…… Cesar is a really an excellant salesperson.. Came across as an honest sales person, we didn’t always find that in other places we checked out…… More

by joandalesquier Verified Customer Verified Customer

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Ceasar is a fantastic sales man. He went above and beyond to get me the vehicle I wanted. He went above and beyond to get me the vehicle I wanted. More

by CHENKEL4532 Verified Customer Verified Customer

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Very pleasant staff, we have purchased five vehicles through this dealership and look forward to many more through this dealership and look forward to many more More

by BCHARTWIGFARM Verified Customer Verified Customer

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The is a problem when you take your vehicle in for service. when a person says I think my lifters are bad and they say nope you are fine Then 2 weeks later your lifters are getting replaced. I learne service. when a person says I think my lifters are bad and they say nope you are fine Then 2 weeks later your lifters are getting replaced. I learned you need to see what the the service writer wrote down because it’s like playing the game of telephone. You can say what is the problem but the person doesn't hear a word you said. My son asked for all records and then met the mechanic. The mechanic can only look at what the service writer puts in. When I read what they typed in it is not what I said was my issue. When I’m told to take my vehicle to another dealer because we apparently do not make you happy, I was dumb founded. Sherry my sales lady moved heaven and earth to help me. She asked the mechanic to talk with us, I only have great things to say about her. This lease I’m am counting down the days to turn In my keys. I wanted out of it yet management didn’t care. More

by EORTEN Verified Customer Verified Customer

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Sherry was great to work with. Heiser went out of their way to find vehicle with options I was looking for. Service department seems vary knowledgeable of my pickup truck. Thanks Heiser went out of their way to find vehicle with options I was looking for. Service department seems vary knowledgeable of my pickup truck. Thanks More

by warrenseibel Verified Customer Verified Customer

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We worked with CESAR NUNEZ he is AMAZING I loved working with him and would do it again with him and would do it again More

by paapeo Verified Customer Verified Customer

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It was a complete stress less car buying experience at Heiser. Sherry was wonderful. Definitely not what you would expect from a car buying experience. Heiser. Sherry was wonderful. Definitely not what you would expect from a car buying experience. More

by undecided4554 Verified Customer Verified Customer

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Service was terrible. Response time terrible. Customer service terrible. Leigh our sales person was forgetful and not helpful. Will never use Heiser ever again. Response time terrible. Customer service terrible. Leigh our sales person was forgetful and not helpful. Will never use Heiser ever again. More

by isaac91579 Verified Customer Verified Customer

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I talked to Karissa once and she explained many reasons why my brand new car is taking almost 4 weeks to repair 2 small dents on roof. My salesman Ceasar has communicated with us often and apologized for d why my brand new car is taking almost 4 weeks to repair 2 small dents on roof. My salesman Ceasar has communicated with us often and apologized for delay many times, which was out of his control, he has been wonderful. Apart from Cesar, this has been a terrible experience buying this car at heiser. Time line picked up car 7-14 dropped iffy to be fixed ( dent found on day of pick up). Dropped off on 7- 24, told it would take a week, then delayed many times, tried to pick up on 8-18 but dirty inside from paint dust, picking up now on 8-19. Cesar offered us $100 gift card. But the stress is not worth dealing with your services again. 😕 Melody Grager More

by RMGRAGER Verified Customer Verified Customer

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