Rachel Rhea | Page 2

Eric Lovo was a pleasure to work with! He went above and beyond to make sure I got a good deal and to make sure my concerns were all being met. I appreciated his flexibility and him always He went above and beyond to make sure I got a good deal and to make sure my concerns were all being met. I appreciated his flexibility and him always being available to help out! More

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Great service and staff from start to finish. Never had a bad experience iat this dealership. Never had a bad experience iat this dealership. More

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Feels like home whenever i go there to get serviced. Rachel Rhea, and her service manager Joe Diss are excellent Rachel Rhea, and her service manager Joe Diss are excellent More

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Joe is a great human and he makes your service department look really really good! look really really good! More

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Great customer service, ask for Rachel and she’ll take care of all your maintenance needs. care of all your maintenance needs. More

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One of the easiest car-buying experiences ever. Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very confo Miguel Mendez is knowledgeable, attentive, and helpful with everything we need. He is very patient and answered all our questions. We felt very conformable making our decision to buy our BMW without any hesitation. Even months after our recent purchase, Miguel continues to provide top-notch service. This is the 4th BMW car we bought with Miguel’s assistance. We will continue to work with him in the future. The entire process of testing the car, the finance negotiation, and the car preparation went smoothly. We will highly recommend to everyone to visit BMW of Silver Spring Many Thanks for the outstanding service. Regards, Guillermo and Liliana Vega More

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I stopped by for scheduled maintenance. Wait time was minimal and the work was performed in a timely manner. Rachel is always friendly and professional and keeps me informed of progress or Wait time was minimal and the work was performed in a timely manner. Rachel is always friendly and professional and keeps me informed of progress or problems encountered. Was also able to stop in and see David to discuss our upcoming lease termination and what options we will have in the purchase or lease of a new vehicle. David has been our friend and salesman for over 12 years. He does an awesome job in assisting us when we are in the market for new vehicles. BMW Silver Spring is the best dealership we have ever worked with and we intend to remain their customers for the foreseeable future. More

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I truly appreciate all that Ron has done to ensure my satisfaction. I did not give him an easy way to go yet he has been consistently fair, professional, patient, and gracious throughout. He’s had my bac satisfaction. I did not give him an easy way to go yet he has been consistently fair, professional, patient, and gracious throughout. He’s had my back for the past month (after purchase) and it has not gone unnoticed. He could have easily washed his hands of me once I signed on the dotted line however that is not his character. He has high ethical standards and wishes to do what is right. Ron made good on every promise, and had outstanding follow up and follow through. He is the consummate professional. I HIGHLY recommend Ron. Arun has also been a pleasure to work with. His professionalism and warm demeanor made all the difference whilst working through issues. Overall, the customer service that I received was top notch! Thank you Ron and team! More

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Bought my 5th car from here, always receive excellent service from Joanna, David, and Gen! service from Joanna, David, and Gen! More

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Love Bmw of silver spring, best dealer In the area. Thank you to my sales advisors Thank you to my sales advisors More

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