Nick Orbinati
Nick Orbinati at Subaru of Utica
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Nick Orbinati | Page 6

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of Nick Orbinati

March 23, 2024

Dealership Rating
Employee Rating

Thank you Nick! Informative polite knowledgeable! Worked with me to get on line and couponed in! More

by JANHINMAN1
Recommend Dealer
Yes
Mar 25, 2024

Subaru of Utica responded

We will be sure to pass on your compliments to Nick. It will make his day! Drive safe and we hope to see you again.

March 12, 2024

Dealership Rating
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Excellent and professional staff, they were courteous, informed and my car was completed ahead of what I expected. Thank you! More

by WCPOPE1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Green

Mar 12, 2024

Subaru of Utica responded

We're proud to be your trusted vehicle service provider at Subaru of Utica and receiving your commendations brightens the day. It's our pleasure to have delivered you informative, timely service along with professional and courteous assistance. Safe travels and we'll see you again next visit.

March 12, 2024

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Employee Rating

Service department completed all requested services, found additional problems with the brakes and fixed them with explaining, sending videos, and keeping me up to date during service. More

by RRJOHNS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Mar 12, 2024

Subaru of Utica responded

Your safety is our highest priority at Subaru of Utica, and we're happy to have been able to help with everything. Thank you for trusting the team with your vehicle's care. The compliments regarding the informative communication you received along with our video service are appreciated, and we hope you'll consider working with us again down the road.

March 09, 2024

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Great dealership and people just sucks they are an hour away. but i still will buy from them again More

by EIREOG68
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Mar 11, 2024

Subaru of Utica responded

We understand your frustration with our distance from you, but it truly means a lot to our Subaru of Utica team that you are willing to travel so far to work with us. Thank you very much for your time, business and thoughtful praise. Though not right next door, we're always here to help with anything else you may need, so please do not hesitate to reach out for support. Adventure safe and enjoy the road.

March 08, 2024

Dealership Rating
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Friendly and fast service! Nice waiting area to sit and wait too! Thank you much! More

by MISSYJW71
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 09, 2024

Subaru of Utica responded

Fast and friendly service is always the goal at Subaru of Utica, and we're happy to met it while tending to your vehicle. It was our pleasure to help you remain comfortable while you waited as well, and we sincerely appreciate the kind feedback. Travel safe and come back to see us again whenever we can next assist.

March 07, 2024

Dealership Rating
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Very professional and pleasant to deal with. The wait was minimal and had a very comfortable area for waiting in. More

by DWB443
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brand Glerup, Joanne Palmer , Bailee Haddad

Mar 08, 2024

Subaru of Utica responded

We strive to help our Subaru of Utica service guests get safely and quickly back on the road, and to allow them to relax while we are tending to their vehicle. It's always great to hear when that goal is accomplished, and your commendations for the team's professionalism and pleasantness are sincerely appreciated. Stay safe and come back to see us again down the road.

March 07, 2024

Dealership Rating
Employee Rating

The staff at Subaru of Utica was very from the and they kept me up to date on my repairs More

by ESOCHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Mar 08, 2024

Subaru of Utica responded

We're grateful for the opportunity to be your trusted vehicle service provider at Subaru of Utica, and it was our pleasure to keep you comfortable and informed during your visit. Thank you for your time, business and feedback. Travel safe and please consider us again for your future automotive needs.

March 06, 2024

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Employee Rating

did not have appointment,was concerned because tire pressure light remained on after checking that all tires at proper inflation. offered could wait,20-30 min to have checked or make appointment for ne More

by MOMMABRUNET
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

Mar 07, 2024

Subaru of Utica responded

Thank you very much for trusting us with your tire repair needs. We're happy to have been able to help and get you safely back on the road following a valve stem replacement. Your feedback is sincerely appreciated, and we hope you'll choose to work with us again here at Subaru of Utica.

February 29, 2024

Dealership Rating
Employee Rating

Pleased but wait time was double the time I was told it would be when I got there More

by CVEHOSKI
Recommend Dealer
Yes

Other Employees Tagged: Joanne Palmer

Mar 01, 2024

Subaru of Utica responded

Thank you for your positive feedback and patience while we tended to your vehicle. Regrettably unforeseeable delays can occur on occasion, and we apologize for any inconvenience you were caused. We're happy to hear you remain pleased with our efforts and will work to do better when you next visit.

February 24, 2024

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Service was great and attention to detail was also, Very courteous and professional. Would recommend! More

by AMY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Tyler Basset , I'm not sure which Tyler it was

Feb 26, 2024

Subaru of Utica responded

We're so glad to know you had a great experience with us at Subaru of Utica! Thanks for recommending our service and professionalism. We appreciate your support! Let us know if we can assist with anything else in the future.

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