Vincent Gonzalez
Vincent Gonzalez at Subaru of Utica
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Vincent Gonzalez

Service Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.9
100 Reviews
4.9

100 Reviews

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100 Reviews of Vincent Gonzalez

May 01, 2024

Dealership Rating
Employee Rating

They were efficient and professional, clean, timely, and respectful. I felt confident in the work done More

by SWANSONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Subaru of Utica responded

We're glad to know you had a positive experience at Subaru of Utica. Our team takes pride in providing efficient and professional service. Thanks for your feedback!

April 28, 2024

Dealership Rating
Employee Rating

Any service that has been done to my cars has been done correctly and professionally. More

by KKOPEC5729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Perkins

Apr 29, 2024

Subaru of Utica responded

Wonderful to hear! Thanks for the positive review! It makes our day.

April 25, 2024

Dealership Rating
Employee Rating

They were very kind and kept me updated on my car . I was very pleased More

by DEBORAHLMAYO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Apr 25, 2024

Subaru of Utica responded

Thank you for taking the time to share your experience, Deborah! We appreciate your trust and hope you will choose us again in the future. Safe travels!

April 25, 2024

Dealership Rating
Employee Rating

Vincent was very helpful throughout the process. I like the video available to the customer on the process. More

by NDPACK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Subaru of Utica responded

We're glad to know that Vincent was able to assist you and that our video resource was helpful! Thanks for choosing Subaru of Utica.

April 24, 2024

Dealership Rating
Employee Rating

I booked an appointment online, when I arrived I was checked in quickly, my car was brought in quickly (I received a text that it was being worked on). The waiting lounge was comfortable, with good sna More

by RETCIV14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Subaru of Utica responded

We're glad to know that your visit at Subaru of Utica was efficient and comfortable! Our team works hard to provide a seamless experience for our customers. Thanks for the positive feedback, we appreciate it!

April 23, 2024

Dealership Rating
Employee Rating

Straight forward, gets the work done. Vincent is an asset to your Subaru! All the employees in service earn their keep. More

by MGAWOLFNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Cardello

Apr 23, 2024

Subaru of Utica responded

We appreciate your positive feedback! It's great to know that Vincent and our service team at Subaru of Utica were able to assist you effectively. Thanks for choosing us!

April 23, 2024

Dealership Rating
Employee Rating

Good service this visit. Vince did a nice tutorial on my updated radio screen. Also really like the video of service to my Outback. More

by ETASOVAC1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Subaru of Utica responded

We're glad to know you had a good service visit at Subaru of Utica and appreciated Vince's tutorial on your updated radio screen. We hope the video service was helpful too! Thanks for sharing your experience with us.

April 22, 2024

Dealership Rating
Employee Rating

Excellent service. Advisor was very knowledgeable. Vehicle was completed in a timely manner and correctly the first time! More

by JONSON42633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Subaru of Utica responded

We're glad to know you had an excellent service experience at Subaru of Utica! Our team always aims for timely and accurate work. Thanks for the positive feedback, we appreciate it!

April 22, 2024

Dealership Rating
Employee Rating

Excellent service ,fast and efficient. Vincent was very cordial and professional ,I will be glad to go again . More

by COLDBROOK85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Subaru of Utica responded

We're glad to know you had an excellent experience with Vincent! Your kind words are appreciated and we look forward to seeing you again. Safe travels until then!

April 19, 2024

Dealership Rating
Employee Rating

Can’t reach the service department by phone. They just don’t pick up, frustrating More

by MLAR437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Apr 19, 2024

Subaru of Utica responded

Hello, I apologize for the difficulty you've had trying to reach us. Please contact me directly so I can learn more and assist you further, thanks. Dan Perkins - Service Manager - danielperkins@carbonecars.com

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