14 Reviews
Write a Review14 Reviews of Nick Nakama
April 09, 2024
Great communication and the customer service is good! All the steps were explained in detail to me and I really appreciated that extra effort to make sure I was aware of what was going on. Micah is alw All the steps were explained in detail to me and I really appreciated that extra effort to make sure I was aware of what was going on. Micah is always wonderful to work with. More
Other Employees Tagged: Theresa Karas , Micah
August 22, 2023
I am still waiting for someone to contact me about repairs on my vehicle that supposedly went through a rigid vetting process before being sold to me..... repairs on my vehicle that supposedly went through a rigid vetting process before being sold to me..... More
Other Employees Tagged: Jeff Lee, Theresa Karas
August 04, 2023
Great service! Will go back in the future! Super helpful and got me in on a crunch Will go back in the future! Super helpful and got me in on a crunch More
Other Employees Tagged: Theresa Karas, Jeff Huang
June 14, 2023
DO NOT BUY A VEHICLE FROM HERE! Trust me, I’m trying to save the rest of you from being scammed by this place. I wish I would have read the reviews from this place before buying 3 v Trust me, I’m trying to save the rest of you from being scammed by this place. I wish I would have read the reviews from this place before buying 3 vehicles from them! They claim 172 point inspection but I have video and picture proof that they do not do that. Instead they do temporary repairs just to sell their cars and push their salesman like Nick Nakama to scam you. First one was a GMC terrain with oil consumption issues! Didn’t even last me 6 months! Next was Chevy Malibu that had electrical issues that left me stranded that same night I bought the vehicle! And the most expensive one was a 2019 Mazda CX5 that only lasted me 11 months due to them hiding a JB weld repair on the engine block that cost me $13000 at Mazda to replace! Nick Nakama is a sleazy car salesman just like the dealership itself. They took advantage of the fact that I desperately needed a vehicle for my family and sold me cars that were not safe to drive. IF YOU HAVE A FAMILY, DO NOT BUY FROM HERE! You are putting them in danger! And yes I addressed these issues early on to their service department and to Nick and all I got was an and offer to get a more expensive and newer vehicle each time or “Take it to Mazda”! You can’t just keep trading in your vehicle every time it breaks, but that’s what they rely on. I took video and photo proof that they do not inspect their vehicles. Who puts JB weld on a leaking engine block or zip ties on holding the exposed wires to the auto stop system???! Then they say that I should’ve bought their extended warranty. All they care about is selling you a car before you get out the door. I bought 3 vehicles from them within a year span because Nick Nakama comes off as if he wants to help you and your family but in reality it’s all about his commission and pay. The Malibu I bought from them didn’t even have registration or safety, they claim that, that’s normal for Hawaii?!! Lol. Me being new to the island fell for that trap too. There’s so many bad practices that they have, if you wish to reach out to me I can provide all the evidence that they are sleazy and a scam. I’m still waiting for my engine to be rebuilt at Mazda. SAVE YOUR SELF AND YOUR FAMILY FROM THIS PLACE More
April 05, 2023
I had an awesome visit. Everyone is very friendly and knowledgeable. They got me in and out with everything I requested and found some other recommendations that needed att Everyone is very friendly and knowledgeable. They got me in and out with everything I requested and found some other recommendations that needed attention they also repaired. Great service!!! More
Other Employees Tagged: Jeff Lee, Jenn Turner, Jeff Huang, Sean Hamic, Dante Jovenal, Andrew Morey , Ashley Iwasaki, Irene Nicholson, Colin Viloria
March 26, 2023
I found it difficult to get in touch with the people working on the deal. It was my persistence that made it hap working on the deal. It was my persistence that made it hap More
Other Employees Tagged: Theresa Karas
March 21, 2023
Nick was polite and professional. We appreciated his service in finding us a vehicle. There was a communication error with our purchase, but we are understanding and will continue to We appreciated his service in finding us a vehicle. There was a communication error with our purchase, but we are understanding and will continue to be loyal clients to this dealership. Mahalo More
Other Employees Tagged: Jeff Lee, Theresa Karas
February 25, 2023
Everyone was helpful and responsive. It was one of the easiest most comfortable car buying experience I've had. It was one of the easiest most comfortable car buying experience I've had. More
Other Employees Tagged: Theresa Karas