Nichole Harris
Nichole Harris at Access Ford of Corpus Christi
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Nichole Harris | Page 5

Sales Representative

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.6
50 Reviews
4.6

50 Reviews

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50 Reviews of Nichole Harris

November 04, 2022

Dealership Rating
Employee Rating

Took over a month to get something in my car fixed. My salesperson, Nicole, stopped responding to me and unable to get ahold of the managers, even after leaving multiple messages. I had to drive to the More

by Brandicastillo
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 09, 2022

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a professional experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Trenton Marks trentonmarks@lithia.comThank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Brandi, and it's disappointing to learn that we missed the mark here. Esteban Chapa General Sales Manager estebanchapa@lithia.com

November 04, 2022

Dealership Rating
Employee Rating

The guys at Access Ford Lincoln are the best. They pute in the car I wanted and made my lease completely painless. More

by CHRISTOPHER_LINDSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

September 28, 2022

Dealership Rating
Employee Rating

They were very fast. We didn’t have to be there very long. All salesman were friendly and helpful. More

by BARBARAWYNN10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Gonzalez

Sep 28, 2022

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad to hear your time with us was fast and helpful! We hope to see you again here at Access Ford of Corpus Christi!

September 10, 2022

Dealership Rating
Employee Rating

I came in with some serious extenuating circumstances and made Nicole aware from the start. She was also honest with me. She said "I don't know if I can help but I'll try" and sure enough she did! I am super More

by cmschleifer12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

August 28, 2022

Dealership Rating
Employee Rating

We dealt with Nichole and we’re glad that she was our sales rep. Had some questions about coming from out of town and wether or not the deal would even be a doable one due to some unforeseen circumstance More

by morganvrana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Freddy Stice, Jayden

Aug 29, 2022

Access Ford of Corpus Christi responded

Here at Access Ford Lincoln of Corpus Christi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

August 13, 2022

Dealership Rating
Employee Rating

Customer service is horrible. Haven’t even had the car for two months and already having issues with it. Called the dealership multiple times to speak with the person who sold the More

by DEANDRATRIGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 18, 2022

Access Ford of Corpus Christi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

August 09, 2022

Dealership Rating
Employee Rating

Once you have placed your order, you will Never receive a call back no matter how many times you call. Plus, now you can't even talk to the dealership, it all goes to a call center out of this country. I am More

by dolphingirl169
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott

Aug 13, 2022

Access Ford of Corpus Christi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

July 22, 2022

Dealership Rating
Employee Rating

The dealership was and personnel were excellent with customer service and the speed with which they got stuff done. More

by jeffrey_lindhorst
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patti Fitzgerald , Freddy Stice

Jul 25, 2022

Access Ford of Corpus Christi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Jeffrey, please do not hesitate to let us know. We are always happy to help! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

June 30, 2022

Dealership Rating
Employee Rating

This the best dealership that I have dealt with. I have been buying fords for 35 years. This is a jewel More

by SWILLIAMS8044
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cole McLeod

Jun 30, 2022

Access Ford of Corpus Christi responded

Here at Access Ford Lincoln of Corpus Christi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

June 16, 2022

Dealership Rating
Employee Rating

Poor management currently. Lots of turn over from the top all the way down. Need to keep your employees and build a team. Only way it will get better. More

by none3
Recommend Dealer
No
Jun 19, 2022

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. If you'd be willing to give us some more detail, please send me a message. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Barry Beard Service Director barrybeard@lithia.com

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