Nichole Harris

Elijah is a wonderful salesman who truly cares about his customers, but had a LOT of difficulties with finance and service! CHECK EVERYTHING! customers, but had a LOT of difficulties with finance and service! CHECK EVERYTHING! More

by JimVC67 Verified Customer Verified Customer

Helpful 0

Report | Print

I like the way they treated us, I would recommend my friends to go and buy a vehicle from you guys, thank you friends to go and buy a vehicle from you guys, thank you More

by Juan V. Garcia Verified Customer Verified Customer

Helpful 0

Report | Print

My experience with Access Ford was horrible. The only saving grace of my purchase was the finance officer Nicole Harris. She provided all the information I needed and was kind and courteous thro The only saving grace of my purchase was the finance officer Nicole Harris. She provided all the information I needed and was kind and courteous throughout this struggle of a sale. My sales representative Glenn Taylor doesn't need to be in sales at all. My goal was to purchase the vehicle and have it delivered to me. I asked Glenn to send a video showing that the car did not have any errors on the dash. He sent a video of the dash in the settings screen which does not allow all of the warning lights to show. H assured me the vehicle was in perfect condition, so I submitted my finance paperwork, Glenn calls me back the day of delivery and says there's an error message on the dash and he sent the vehicle to maintenance. The vehicle remained in maintenance for 3 weeks which almost made my finance offer from the bank expire. Throughout the time the vehicle was in maintenance Glenn had no clue what the status of the vehicle was or a estimated time of completion. I had to track down the service center they sent it to and begin calling them directly just to get updates. Nicole Harris was the only person giving me answers to my questions. When it came to the delivery and purchasing process, Glenn showed his incompetenc once again. When my delivery driver arrived, they asked me for my keys because they were told i was trading my vehicle in and they were supposed to drive it back to the dealership. Glenn was the person who I sent my bank financing information to, and who I told on was paying the the remaining balance with a cashiers check. He knew I was not trading any vehicle in. The delivery driver was left stranded and I had to drive them to rent a car just so they could get back to the dealership. Luckily the car was in good shape, but I absolutely would never buy from them again or refer anyone there while Glenn is a salesman there. More

by Justin Stephens Verified Customer Verified Customer

Helpful 0

Report | Print

It was an easy going atmosphere at the dealership. Nobody was pushy to sell or rush my decision. The staff explained the sell and gave me time to make my decision. Nobody was pushy to sell or rush my decision. The staff explained the sell and gave me time to make my decision. More

by LANEDEAL528 Verified Customer Verified Customer

Helpful 0

Report | Print

Good choices, good service, and the process was fast and simple. I would highly recommend others. simple. I would highly recommend others. More

by VILLAJ0 Verified Customer Verified Customer

Helpful 0

Report | Print

Had a great salesman Mr. Elijah Pope. Mr. Pope was honest and very friendly. I had no issues trading in and purchasing my new truck. The GM greeted us and was very profession Elijah Pope. Mr. Pope was honest and very friendly. I had no issues trading in and purchasing my new truck. The GM greeted us and was very professional. Great experience, I have recommended Access Ford to my friends and family. More

by NONE3 Verified Customer Verified Customer

Helpful 0

Report | Print

The staff at Access Ford was professional and straight to the point. Nichole the F&I was efficient and helpful. Salesman Terry Harris was knowledgeable and not over bearing to make the deal. Salesmanager was the point. Nichole the F&I was efficient and helpful. Salesman Terry Harris was knowledgeable and not over bearing to make the deal. Salesmanager was great even took the time to prep my vehicle since service was closed, he even washed it. Thank you Access Ford! More

by PGONZALEZ1023 Verified Customer Verified Customer

Helpful 0

Report | Print

Got my truck in for services they change all my fluids and did a great job and did a great job More

by NONE3 Verified Customer Verified Customer

Helpful 0

Report | Print

They were very professional, highly recommend them. Mr. Casey was in touch with my Son and me all the time, The car was delivered on time. Thank you Mr. Casey was in touch with my Son and me all the time, The car was delivered on time. Thank you More

by Pitolg Verified Customer Verified Customer

Helpful 0

Report | Print

Everything was good. Will go definitely be good back if needed too. My son loves the car and so do I. Will go definitely be good back if needed too. My son loves the car and so do I. More

by Elliemarta2014 Verified Customer Verified Customer

Helpful 0

Report | Print