Mike Ohanesian | Page 3

Your service is impeccable. Mike Ohanesian, service coordinator does an excellent job In getting the job done. He’s great asset @ 5 Star Thank you Mike Ohanesian, service coordinator does an excellent job In getting the job done. He’s great asset @ 5 Star Thank you More

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I am writing to express my gratitude and appreciation for the excellent service and customer care I received from Sam Pack Five Star Subaru located in Grapevine Texas. I recently had a warranty claim for my the excellent service and customer care I received from Sam Pack Five Star Subaru located in Grapevine Texas. I recently had a warranty claim for my 2023 Subaru Outback, which had a faulty battery . I was very impressed by how quickly and smoothly the dealer handled the claim process, and how they provided me with a loaner car while my vehicle was being repaired. The  staff was very friendly, professional, and knowledgeable. They answered all my questions and explained everything clearly. They also kept me updated on the status of the repair and notified me when it was completed. I was very happy to receive my car back in perfect condition, and with a complimentary wash and vacuum. I would  like to recognize the members of the team that have exceeded my expectations and earned my loyalty as a customer. When I dropped off the car my wife and I were greeted by Lauren Cano. Lauren had great customer service skills as she and my wife chatted while I was talking with Jason Womack(Service Director). Jason had a loan car waiting for us and told me that Michael Ohanesian would be handling our R.O. Please recognize : Lauren Cano Jason Womack Michael Ohanesian They were absolutely the dream team in the service department. Their efficiency allowed us to get our car back way ahead of the time we were expecting it to take. I will definitely recommend Five Star Subaru to my friends and family. More

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Service manager Mike was friendly and professional. We had a 60,000 mile service on our 2017 outback. We had the steering links replaced and a four wheel alignment done. All service items were complete We had a 60,000 mile service on our 2017 outback. We had the steering links replaced and a four wheel alignment done. All service items were completed in a timely manner, and the loaner car was greatly appreciated. More

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Friendly attitude, professional service and made the purchase process painless. Great dealership and we would highly recommend them for service and purchase of any Subaru. purchase process painless. Great dealership and we would highly recommend them for service and purchase of any Subaru. More

by wjguyc1 Verified Customer Verified Customer

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Mike was friendly and understanding! Service was great and we are satisfied with this dealership. Service was great and we are satisfied with this dealership. More

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The service department diagnosed my problem and gave me all the details. They kept me updated with the progress. Everyone that I dealt with was patient, polite, informative, and made sure that I understood all the details. They kept me updated with the progress. Everyone that I dealt with was patient, polite, informative, and made sure that I understood what was going on. In my opinion, the service department has a great team! More

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Bought a Volvo and needed an oil change , They got Me in and out on no time and out on no time More

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Service team is excellent. They are always courteous and eager to help. Highly recommend them. They are always courteous and eager to help. Highly recommend them. More

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After purchasing 2 cars and having service performed I can confidently say it was by far the BEST experience at a dealership that I have ever had. If you are ever in the market for a Subaru don’t hesitate can confidently say it was by far the BEST experience at a dealership that I have ever had. If you are ever in the market for a Subaru don’t hesitate to use this dealership. They are top notch! I’ll be returning for any future purchases just because of the way we were treated. Thank y'all for everything including the pleasurable experience!! Shoutout to Anthony! You were so great to us!! We feel like we now have extended family at this dealership. More

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Excellent Service for my first visit to Five Star Subaru, Mike Ohanesian and everyone in that area are all top notch Stars! Mike Ohanesian and everyone in that area are all top notch Stars! More

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