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Kenny Gaines
Kenny Gaines at Five Star Subaru of Grapevine
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Kenny Gaines

Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
15 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

18 yrs

Languages Spoken

English English

4.9

15 Reviews

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15 Reviews of Kenny Gaines

April 05, 2024

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Employee Rating

The Service department is the best I have ever seen and I have seen quite a lot, from Ford, Chevrolet , Honda, Nissan and Mercury keep up the excellent work More

by FRISCO1004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Kenny Wilder, Rex So, D'Mitri Manivanh, Jonathan Lanphouthacoul

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Apr 06, 2024

Five Star Subaru of Grapevine responded

Thank you, FRISCO1004! Our service team is grateful to help you with your vehicle care. Between visits, give us a call at 817-438-1700 if you need our advice. Safe travels, Jakob Ritter, Service Director

March 10, 2024

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Employee Rating

Outstanding service. Worked with me to get what I wanted but also kept my needs in mind. Well done to the entire team! More

by CLAYTON PEYTON II
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, Kenny Wilder, Steve Lennon

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Mar 11, 2024

Five Star Subaru of Grapevine responded

Congratulations, Clayton, on your new Subaru. Thank you for shopping at Five Star Subaru. Our sales team welcomes you to stop by or call 817-438-1700 with questions about the features on your car. We appreciate helping with your automotive needs. Best regards, Doug Laymon, Sales Manager

March 07, 2024

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Employee Rating

Not sure i met Scott. But the staff was great. Kenny helped during and after my visit. What a great crew More

by GEOANDPHYLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin, Brandon Fraikes, Shane Hacker

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Mar 07, 2024

Five Star Subaru of Grapevine responded

GEOANDPHYLIS, Thank you for taking the time to share your positive experience at Five Star Subaru! We're delighted to hear that Kenny and the rest of our team made your visit enjoyable and that you received great assistance. We remain available at 817-438-1700 to help you enjoy your new car. Don't hesitate to stop by or call. Best regards, Doug Laymon, Sales Manager

March 06, 2024

Dealership Rating
Employee Rating

Friendly, respectful, professional, thorough thoughtful, attentive, flexible, reasonable, all around very nice compared to other experiences in past with car dealers More

by SUZANNE.PEREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Kenny Wilder, Steve Lennon

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Mar 07, 2024

Five Star Subaru of Grapevine responded

Suzanne, Thank you so much for your glowing review! We are thrilled to hear about your great experiences at Five Star Subaru. Now, we want to help you enjoy your new Subaru. Stop by or call 817-438-1700 any time. Best regards, Doug Laymon, Sales Manager

February 22, 2024

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Everyone at the dealership was extremely helpful and encouraging. The complete car buying process was a great experience . More

by MELANIE.FORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Kenny Wilder, Steve Lennon

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Feb 23, 2024

Five Star Subaru of Grapevine responded

Melanie, We are so happy you shopped at Five Star Subaru! It is important that we stay connected to help you fully enjoy your new car. Your questions are encouraged at 817-438-1700. An awesome ownership experience is the goal. Thank you, Doug Laymon, Sales Manager

February 16, 2024

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We just bought our second Subaru from the dealership and both experiences have been wonderful and we feel like our business is appreciated. More

by Tracey Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Doug Laymon, Brandon Fraikes

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Feb 17, 2024

Five Star Subaru of Grapevine responded

Tracey, Congratulations on your latest purchase at Five Star Subaru. We are so honored to have your trust and repeat business. When we can offer our advice, stop by or call 817-438-1700. Your complete satisfaction is the goal. Thank you, Doug Laymon, Sales Manager

January 11, 2024

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Employee Rating

Kenny Gaines, our salesman, was great to work with and great in helping with questions after the sale. More

by SCOOTER115
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

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Jan 12, 2024

Five Star Subaru of Grapevine responded

Congratulations, SCOOTER115, on your new Subaru. Your satisfaction is the goal, and we remain committed to providing the highest level of service. Let us know when you need our vehicle advice at 817-438-1700. We are here to help you enjoy your ride. Thank you, Doug Laymon, Sales Manager

January 06, 2024

Dealership Rating
Employee Rating

The most convenient dealership to met with a dealer person, name's Kenneth Gaines Sr. We were dealt with him very smooth and very nice process. We got the car what we wanted and we got the best care fr More

by BYLEPHOTOGRAPHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Kenny Wilder, Rex So

Helpful
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Jan 07, 2024

Five Star Subaru of Grapevine responded

Thank you, BYLEPHOTOGRAPHE, for shopping at Five Star Subaru! Customer satisfaction continues to be a priority. Reach Kenny or me at 817-438-1700 when you need our vehicle advice. We want you to fully enjoy your car. Thanks again, Doug Laymon, Sales Manager

December 09, 2023

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Employee Rating

really easy to by a car. no hassle and everyone who works there's is great. More

by CHOUSKNECHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Mirbahaeddin

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Dec 10, 2023

Five Star Subaru of Grapevine responded

Congratulations, CHOUSKNECHT, on your purchase at Five Star Subaru. Anticipate receiving dedicated service on every visit to our dealership or when you reach out to us at 817-438-1700. Customer satisfaction remains our top priority. Enjoy your car. Best regards, Doug Laymon, Sales Manager

November 15, 2023

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Employee Rating

Mike was friendly and understanding! Service was great and we are satisfied with this dealership. More

by s-mneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

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Nov 16, 2023

Five Star Subaru of Grapevine responded

S-mneely, Thank you for sharing your experience with us. We're pleased to hear that Mike and our service team was able to efficiently address your vehicle. Reach us for future needs at 817-438-1700. We are committed to helping you enjoy your car. Take care, Jake Ritter, Service Director

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