Mike Mills | Page 2

Made a first time purchase go quickly and smoothly. Jki didn’t waste any time or have any delays. Pleasant to work with. Great job! Jki didn’t waste any time or have any delays. Pleasant to work with. Great job! More

Helpful 0

Report | Print

Once again Andrea was just phenomenal! This is the second vehicle that we have purchased with her and we wouldn’t have went to any one else! She was great from the beginning there was no p This is the second vehicle that we have purchased with her and we wouldn’t have went to any one else! She was great from the beginning there was no pressure from her at all. She was able to get us the vehicle and got us we’re we wanted to be financially! We would 100% recommend Andrea and Champion Chevy to everyone! Michael Mills and Sydney Brown were great and a big help as well! More

Helpful 0

Report | Print

So far I am very impressed with the respectful service I’ve received in the purchase of my new vehicle. However I am hesitant to do a final review until my new vehicle’s damage done prior to my pickup is I’ve received in the purchase of my new vehicle. However I am hesitant to do a final review until my new vehicle’s damage done prior to my pickup is completed. More

Helpful 0

Report | Print

This people in this place from my amazing sales lady Andrea. To the finance team the front desk team and the GM, all amazing. If you’re looking to buy a car with the easiest people ever to deal with go Andrea. To the finance team the front desk team and the GM, all amazing. If you’re looking to buy a car with the easiest people ever to deal with go here. They make the car buying experience fun again. Thank you to all of you for such an easy. Stress free experience. More

Helpful 0

Report | Print

I can't begin to think of what to say here. Um amazingly helpful and kind folks. They were very good at finding what i wanted and at the best price possible, im so very thankful. They did no Um amazingly helpful and kind folks. They were very good at finding what i wanted and at the best price possible, im so very thankful. They did not pressure me at all just to get me into something. They care about their customers top priority! Andrea was awesome to work with and without a question i would recommend anyone i know, to see her. And also i wanna add the entire staff is amazingly helpful and care about their customers 100% and i wanna thank all of you who helped me, i truly appreciate it! More

Helpful 0

Report | Print

Everyone here is amazing and helped us into our dream car we love it so much we love it so much More

Helpful 0

Report | Print

Brayden Summers was very, very helpful and did not give up until he helped me get the car I wanted. He, Mike, and Eric all stayed past their "quitting" time to make sure I drove home in my safe and newer v up until he helped me get the car I wanted. He, Mike, and Eric all stayed past their "quitting" time to make sure I drove home in my safe and newer vehicle! They are the best! Thank you all at Champion Chevrolet for all that you did for me! Sincerely, Lori McDivitt More

Helpful 0

Report | Print

It was a very nice experience and was treated well also. This is the first place I look when trying to purchase a vehicle This is the first place I look when trying to purchase a vehicle More

Helpful 0

Report | Print

he’s my dad and he’s super humble. i love him and he’ll love you too! i love him and he’ll love you too! More

Helpful 0

Report | Print

First let me say that we are extremely happy with the Tahoe! The dealership is another story. To begin with, the online info on the truck had GLARING mistakes. Considering we used that as the initial r Tahoe! The dealership is another story. To begin with, the online info on the truck had GLARING mistakes. Considering we used that as the initial reason to pursue the truck, we were disappointed in the inaccuracy of the description. When asked about the features listed that the truck did not in fact have, we were told that they use software and online comparisons to post the description. I would think for a vehicle of that price, a physical review of the truck for accuracy in the information would be standard practice. Once we drove the truck and made the decision to purchase it, we were told it came with no floor mats, and only one set of keys. (floor mats were listed on the online description) This is noteworthy as both nice floor mats and an additional key fob are costly for that vehicle and would be an additional out of pocket expense! When I questioned only one set of keys, a search was done to verify no additional set was "hiding" somewhere in the dealership. I was given the name of a person that could provide a second Fob and key for the truck. I did deal with him and found him to be extremely courteous and professional, but that transaction cost additional money out of pocket. During the signing of the paperwork, there was no offer by the sales person or the financial person to attempt to reduce my unhappiness with the "add ons" I was facing. It's also important to state at this point that list price was paid for the vehicle. I was advised prior to looking at the truck that there was no price negotiation available. If I wanted the vehicle it would be at the advertised price. To a point I accepted that fact, understanding the current availability of vehicles. Supply and demand is a reality right now. However I feel that the dealership had a total lack of concern for my pleasure with the buying experience as long as they sold the truck. At the very least, I feel the sales person could have spoken to her manager on my behalf to attempt to supply these items. No attempt was made. An email was sent to the dealership outlining our displeasure, which prompted a call from the general manager. I explained my position, and rather than employ excellent customer service tactics to improve my view of their dealership, he denegraded the person who had written the email. (a family relative who located the vehicle initially for me) I found this much less than professional, as this relative works as an independent auto broker and has provided that dealership with five vehicle sales in addition to mine! I will say that at the end of the conversation, the general manager begrudgingly offered to send me a set of official Chevrolet floor mats "if that's what this is all about". This statement told me all I needed to know about his understanding of my displeasure with my buying experience. I will say that it has been a long time since I dealt with any auto dealership to purchase a vehicle. Ordinarily I have purchased from private owners. I can't say if this dealership is specifically tone deaf concerning their customer's buying experience or it is systemic within the industry, but either way I won't be returning to this dealership for a vehicle. More

Helpful 3

Report | Print