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Matt Foti
Matt Foti at Heiser Toyota
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Matt Foti | Page 2

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
176 Reviews
4.9

176 Reviews

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176 Reviews of Matt Foti

May 14, 2024

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Employee Rating

Matt take good care of my car and turn it around quickly. Thank You good job More

by SLDAVIS100
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Recommend Dealer
Yes
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May 14, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 09, 2024

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Service was quick and easy to deal with. I was also offered a loaner car. More

by Marcuslanter
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Recommend Dealer
Yes
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May 10, 2024

Heiser Toyota responded

Marcus, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 06, 2024

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Quick and easy! Friendly staff who get you in and out as quick as they can. More

by RYANMACEMMA
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Joshua Porter, Lori Gong, Christopher Dixon

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May 06, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ryan, for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 04, 2024

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You’ve done a pretty good job and you’ve done on time. I’m very appreciated it. More

by SONGHUE2000
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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May 04, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 03, 2024

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I came in for my scheduled appointment. I was treated professionally and courteous. They finished the job in a timely fashion. More

by SELSING
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Recommend Dealer
Yes
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May 04, 2024

Heiser Toyota responded

Thank you for your very kind review. Matt and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2024

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Very pleased with the service and attention to detail and my concerns. Quick to bring my attention to necessary additional work that would help maintain my high-mileage vehicle. More

by Jon Becker
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Recommend Dealer
Yes
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May 02, 2024

Heiser Toyota responded

Thank you, Jon, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 01, 2024

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Knowledgeable and friendly staff. Matt was extremely helpful and I will recommend him to anybody looking for a Toyota service adviser. More

by peirceben
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Recommend Dealer
Yes
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May 01, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Matt here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 29, 2024

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Employee Rating

Matt at the service desk was very kind and he explained what they would do and didn’t go over the time that he told me More

by keekusix
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Yes
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Apr 29, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2024

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Employee Rating

Another great experience at Heiser Toyota. Great prices. Honored deal that they had for last week for this week for me. Service was great. Got my alignment done real quick with my appointment. More

by Jeffpytlik
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Recommend Dealer
Yes
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Apr 29, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 26, 2024

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Employee Rating

Charged for 6 hours of labor to drain my transmission fluid. Lied about not being able to source a transmission. Lied about what transmission was in my car. Did not ever perform repairs. More

by mysterylodge
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Piquette, Xavier Lee

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Apr 30, 2024

Heiser Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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