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John Piquette
John Piquette at Heiser Toyota
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John Piquette

Parts Rep

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of John Piquette

May 24, 2024

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I am on my second mini van with Heiser. That is over 20 years of service. I keep coming back. More

by GLASSGI
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Joshua Porter, Christopher Dixon, Steve Nowak

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May 18, 2024

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Competitive, professional, excellent service, values earning and maintaining the customer’s trust. Sales, service and finance staff are extremely helpful, the word is their bond. Special Kudos to Al More

by dean6681
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Colt Grandstaff, Shardai Flores , Al Hussain, Sales

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May 20, 2024

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that Al and Colt were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 06, 2024

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Al Hussain, my sales rep did outstanding job listening to my wants and needs and selecting relevant vehicle options in my budget range. Kudos to Al!! More

by dean6681
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Colt Grandstaff, Peter Miszewski, Tom Lowther, Shardai Flores

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May 06, 2024

Heiser Toyota responded

Thank you, Dean, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Al here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 06, 2024

dean6681 responded

Jessica, great job supporting Al and your team. Thanks, Dean

May 02, 2024

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Always get great service! Service department is fantastic! Jason, a new car salesman is the best! More

by MONICA0020
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Jessica Phillips, Colt Grandstaff, Tom Lowther, Christopher Dixon

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May 03, 2024

Heiser Toyota responded

Moncia, Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 26, 2024

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Charged for 6 hours of labor to drain my transmission fluid. Lied about not being able to source a transmission. Lied about what transmission was in my car. Did not ever perform repairs. More

by mysterylodge
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Foti, Xavier Lee

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Apr 30, 2024

Heiser Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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Peter did a great job of explaining to me what my car needed and made sure that the work got done in a timely manner. I really like working with him and I will definitely be back in the future. More

by asharms13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Vincent Lor, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, Xavier Lee

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Apr 24, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter and our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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