Jason Larner

The staff was efficient and helpful. They were able to track the car’s record and determine what was needed. They were able to track the car’s record and determine what was needed. More

by mbireland2000 Verified Customer Verified Customer

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I felt good about my experience. They were professional and cordial. I felt good about the purchase. They were professional and cordial. I felt good about the purchase. More

by mbrinkman1974 Verified Customer Verified Customer

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Been coming here for over 10 years, with no less than six leases and one purchase in that timeframe. Everything from sales to reception to the maintenance team has been wonderful to work with. leases and one purchase in that timeframe. Everything from sales to reception to the maintenance team has been wonderful to work with. More

by MRIVANS9 Verified Customer Verified Customer

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Great service, clean and staff is helpful. I really appreciated the service to take me home and being picked up when my truck was ready. It would have been more helpful to get an update on pr I really appreciated the service to take me home and being picked up when my truck was ready. It would have been more helpful to get an update on progress made after leaving my truck for over 4 hours. More

by marty8963 Verified Customer Verified Customer

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SERVICE DEPARTMENT COULD BE A LITTLE NICER WHEN YOU PULL UP. NO ONE APPROACHES YOU. UP. NO ONE APPROACHES YOU. More

by RASCAFFIDI60 Verified Customer Verified Customer

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Jason and Colt were extremely helpful during this process. I was a loyal Ewald customer until their service center installed my brakes on my Jeep backwards and were very awful to me while they fixed process. I was a loyal Ewald customer until their service center installed my brakes on my Jeep backwards and were very awful to me while they fixed their mistake, so I was very anxious about finding a new dealership to trust, but Jason and Colt were very straightforward and answered my millions of questions since I was leasing for the first time. I am so happy with the car, and Jason has reached out since to make sure that everything was going well with the car! Great customer service, I will be sticking with you guys for my next car, and I’ll be pointing other family members who are in love with my new car right to Jason and Colt! They truly exceeded expectations! More

by madeline.rettmann1998 Verified Customer Verified Customer

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We are very pleased with everyone at Heiser Toyota. After seeing a used Suburban located in West Bend they had it delivered to the Milwaukee location the next day. Everything was straight forward, we d After seeing a used Suburban located in West Bend they had it delivered to the Milwaukee location the next day. Everything was straight forward, we didn’t feel taken advantage of. We worked with Jessica Phillips, the general manager, Jason in sales and Jacob did our financing, all were friendly and helpful. More

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Always get great service! Service department is fantastic! Jason, a new car salesman is the best! Service department is fantastic! Jason, a new car salesman is the best! More

by MONICA0020 Verified Customer Verified Customer

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac Verified Customer Verified Customer

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They quoted me a price for a new key and the programming of the key but when I arrived the key and the programming were both 15% more than the quote. They told me it would take 45 minutes, which I thought of the key but when I arrived the key and the programming were both 15% more than the quote. They told me it would take 45 minutes, which I thought was crazy to get a new key but accepted it. However, I was there for an hour and 50 minutes. In my opinion, that is completely unacceptable. The person behind the desk was very friendly and nice, but this is the second time I felt ripped off financially by them. When I bought the car from Heiser Toyota, the finance guy gave me prices for oil changes and tire, rotations, and other services but when I went back and asked the service department, the prices were different. I feel like the finance guy sold me swamp land in Florida and left me with a horrible taste in my mouth for buying my first ever brand new car. I would not recommend Heiser Toyota to anyone. More

by imapapaof41 Verified Customer Verified Customer

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