Matt Foti
Matt Foti at Heiser Toyota
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Matt Foti

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
163 Reviews
4.9

163 Reviews

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163 Reviews of Matt Foti

May 04, 2024

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Employee Rating

You’ve done a pretty good job and you’ve done on time. I’m very appreciated it. More

by SONGHUE2000
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

May 04, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 03, 2024

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I came in for my scheduled appointment. I was treated professionally and courteous. They finished the job in a timely fashion. More

by SELSING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 04, 2024

Heiser Toyota responded

Thank you for your very kind review. Matt and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2024

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Employee Rating

Very pleased with the service and attention to detail and my concerns. Quick to bring my attention to necessary additional work that would help maintain my high-mileage vehicle. More

by Jon Becker
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Heiser Toyota responded

Thank you, Jon, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 01, 2024

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Knowledgeable and friendly staff. Matt was extremely helpful and I will recommend him to anybody looking for a Toyota service adviser. More

by peirceben
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Recommend Dealer
Yes
May 01, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Matt here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 29, 2024

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Matt at the service desk was very kind and he explained what they would do and didn’t go over the time that he told me More

by keekusix
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2024

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Another great experience at Heiser Toyota. Great prices. Honored deal that they had for last week for this week for me. Service was great. Got my alignment done real quick with my appointment. More

by Jeffpytlik
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 26, 2024

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Employee Rating

Charged for 6 hours of labor to drain my transmission fluid. Lied about not being able to source a transmission. Lied about what transmission was in my car. Did not ever perform repairs. More

by mysterylodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Piquette, Xavier Lee

Apr 30, 2024

Heiser Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 25, 2024

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Excellent service! !! Peter was knowledgeable and helpful with explaining what is recommended for future repairs. I was extremely satisfied with the service received. More

by shill2146
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Peter and the team met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 25, 2024

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The service department always does an excellent job when I bring in my Camry for maintenance. More

by RCALDIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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Employee Rating

Explained what is needed for a hybrid fluid change. Found the issue with the slash shield. More

by rpkring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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