Tom Lowther

A little expensive visit this time but Tom was great as always. He kept me updated of progress and was cordial and nice. always. He kept me updated of progress and was cordial and nice. More

by navgod Verified Customer Verified Customer

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After having a bad experience with my local dealership I setup an appointment with Heiser (an hour from home) from scheduling the appointment, working with the Service agent, Tommy, and the final interactio setup an appointment with Heiser (an hour from home) from scheduling the appointment, working with the Service agent, Tommy, and the final interaction with the cashier every interaction left me with a positive feeling for Heiser and once again for Toyota. Tommy provided daily updates on what they were working on or parts that they were waiting on, which was very much appreciated! Tommy also was aware of our extended warranty and submitted the appropriate requests for coverage (I note this because it was not the case with our local dealership) The service department resolved all our concerns. I would highly recommend Heiser for Toyota Service! More

by jjorsch Verified Customer Verified Customer

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It was very nice and friendly and quick, I had an appointment and they took me in right away! appointment and they took me in right away! More

by Kylee Verified Customer Verified Customer

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Heiser toyota dealership is a great place to get service and people work there nice, kind and friendly I ever met than other places. and people work there nice, kind and friendly I ever met than other places. More

by winaing22 Verified Customer Verified Customer

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Always get great service! Service department is fantastic! Jason, a new car salesman is the best! Service department is fantastic! Jason, a new car salesman is the best! More

by MONICA0020 Verified Customer Verified Customer

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The work is good Prices are high though They should offer more coupons and deals. offer more coupons and deals. More

by tylei06 Verified Customer Verified Customer

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Friendly service guy and wait time was a little less than normal for my appt normal for my appt More

by MISSMIYANG Verified Customer Verified Customer

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The service manager was friendly, prompt, provided explanations and options. He followed up with me on the service timeline and made sure to apply the discount. explanations and options. He followed up with me on the service timeline and made sure to apply the discount. More

by TRACYMALTERER Verified Customer Verified Customer

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They kept my brand new wheel lock key that I ordered with a new set of wheels and gave me a old used beat up one. Then lied about it, told me that’s the one they use when I clearly handed the mechanic my ne a new set of wheels and gave me a old used beat up one. Then lied about it, told me that’s the one they use when I clearly handed the mechanic my new one. They never switch the two wheels that were on wrong reason I handed them the wheel lock in the first place. Overall second time coming here advisor and mechanics was nice way better than the first service I had. That time the advisor was rude and disrespectful to his employee! My score was based off me not getting my brand new wheel lock back which was not cheap ! More

by randy.jiles Verified Customer Verified Customer

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The service was awesome. Great customer support. Good communication and assistance from management. Thank you Tom. Great customer support. Good communication and assistance from management. Thank you Tom. More

by FLORES.FRANCIS1987 Verified Customer Verified Customer

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