Lori Gong
Lori Gong at Heiser Toyota
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Lori Gong

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
6 Reviews
4.7

6 Reviews

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6 Reviews of Lori Gong

May 22, 2024

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Employee Rating

They always take care of me well and good work, thank you for service guys More

by ndiayedaouda131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 17, 2024

Dealership Rating
Employee Rating

The representative mrs gona she was awesome i had such a great experience. She deserves a 10 More

by SPEARSTANISHA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 20, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 15, 2024

Dealership Rating
Employee Rating

Lori was very pleasant and did a good job explaining what was being done. She went through the report and told me about upcoming things that should be done in the future. More

by gholzer25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 12, 2024

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Employee Rating

Lori was great but new and still learning the computer screens and what to enter. More

by JOHNORIEZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Heiser Toyota responded

Thank you, John, for the kind words for Lori and our service department! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can further assist you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 08, 2024

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Employee Rating

Same day service for a tire patch. Friendly service and nice area to work while I waited. More

by manda0679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 06, 2024

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Employee Rating

Quick and easy! Friendly staff who get you in and out as quick as they can. More

by RYANMACEMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ryan, for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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