Madison Frickenstein

This experience was so much better then experiences at previous Hyundai dealerships. I was comfortable just walking in. The people were friendly and pleasant to talk. Our salesman George Aflleje was amazi previous Hyundai dealerships. I was comfortable just walking in. The people were friendly and pleasant to talk. Our salesman George Aflleje was amazing. It was great working with him. More

by Neemis Verified Customer Verified Customer

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I needed a multi point inspection and wa willing to pay for a real thorough one. Little did I know every thing is 16( an issue. An issue! Paid for the dash light 165 but the GPS has been black but occas for a real thorough one. Little did I know every thing is 16( an issue. An issue! Paid for the dash light 165 but the GPS has been black but occasionally comes on fine in high heat . Either gonna be a reboot or a fortune. A top drawer dealership would have addressed that if for nothing else safety reason. Never should have left car go like that. Not Madison’s fault. However if I were the tech and i know he knew it was out., a simple reboot to see if it might helped. Now I’m gonna get it repaired but had no idea you needed another $165 to check it out. Then the stuck windshield washer. Another $165? Just to check it out? I always used your dealership when my Santa Fe was new and I understand hourly rate but everything I wanted checked could have been done in an hour. My wife’s car. She wanted the GPS of all checked out .Not happy as that was gonna be the sign she would get a new one. Wanted that Palisade but too long for garage. More

by TIGHTSKINS Verified Customer Verified Customer

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Hyundai of xx. Augustine is everything a customer wants from a dealership. The service is friendly and professional with a belief in integrity and good customer ser Augustine is everything a customer wants from a dealership. The service is friendly and professional with a belief in integrity and good customer service. The sales consultant, Randy Selph was very knowledgeable, low pressure and courteous to us during the purchase of our new Tucson. Tunde O'Connor is a delight to work with and was the best in helping me with the updates and service needed on my 2021 Sante Fe. I will be going back to the dealership for any and all needed services to both of my cars. It truly is a remarkable place to visit and do business. More

by jy6569 Verified Customer Verified Customer

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i’ve been dealing with Hyundai Of Saint Augustine now for three years. My overall experience is very positive friendly, professional, and very much willing to work with you. three years. My overall experience is very positive friendly, professional, and very much willing to work with you. More

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Since the very beginning, Madison has been wonderful and extremely professional taking the time explaining the situation w my car. You can tell just by the way she does her job that she has the best interes extremely professional taking the time explaining the situation w my car. You can tell just by the way she does her job that she has the best interest of the customer in mind. Which is a true asset for Hyundai. Not trying to "just" make extra sells "if" they are paid commission. Unlike one of the other representatives that was trying to help me until Madison was available. He told me flat out "that he had spent too much time with me" I can promise you I WILL NOT USE HIM AGAIN. I understand that they are busy and we all need to make money. In my opinion being in sales myself. It was very unprofessional of him. Madison is top notch. I appreciate her work ethic. More

by UHEARDMEINJAX Verified Customer Verified Customer

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Professional friendly informative. On time great communication. Very reasonable. Will definitely recommend without hesitation. Thank you On time great communication. Very reasonable. Will definitely recommend without hesitation. Thank you More

by DGBTOURING Verified Customer Verified Customer

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Friendly and informative. Would highly recommend them the wait time I was given was accurate. Would highly recommend them the wait time I was given was accurate. More

by zaza6 Verified Customer Verified Customer

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The staff is very friendly plus their customer service is unbeatable! No complaints at all. unbeatable! No complaints at all. More

by pam.reynolds2 Verified Customer Verified Customer

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Travis and Thomas and Demetrius went above and beyond today!! I was treated with respect, curiosity and fairness the whole experience. They were all very honest and helpful and made the buy my first new today!! I was treated with respect, curiosity and fairness the whole experience. They were all very honest and helpful and made the buy my first new car process an easy one!! Thank you so much ❤️ Tammi The many reasons why my family has purchased our last 5 cars through Hyundai!! More

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When I arrived the gentleman was pleasant and instructed me that Madison would be out shortly to go over my 1st service. She greeted me with enthusiasm and went over what what would take place in the servic me that Madison would be out shortly to go over my 1st service. She greeted me with enthusiasm and went over what what would take place in the service. She walked with me to the waiting area and showed me snacks etc. She instructed me it would take approximately 1.5 hours. She came over before the alloted time and answered my questions. She even went over the sports mode that I didn't remember from the initial purchase of my vehicle. I felt special and was impressed with the service and environment. I would recommend st augustine hyndai to anyone needing a new vehicle based on sales and service. More

by MYA868 Verified Customer Verified Customer

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