Lorenzo McNeal
Lorenzo McNeal at National Dodge Chrysler Jeep Ram
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Lorenzo McNeal

Finance Manager

National Dodge Chrysler Jeep Ram

2223 N Marine Blvd
Jacksonville, NC 28546

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4.7
130 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

15 yrs, 8 mos

4.7

130 Reviews

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130 Reviews of Lorenzo McNeal

April 27, 2024

Dealership Rating
Employee Rating

Awesome and excellent timely service. Service personnel were very cordial and respectful. The mechanic took care of my concert. More

by FREEDOMCYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kitrell Earley

Apr 29, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive review of your recent experience at National Automotive Group's service center! We are thrilled to hear that you received awesome and excellent timely service from our team. Providing outstanding customer service is one of our top priorities, and we are delighted to hear that our service personnel were cordial, respectful, and able to address your concerns promptly. Our team works hard to ensure that every customer feels valued and well taken care of during their visit. We will be sure to pass along your kind words to our mechanics as well. Knowing that they were able to resolve your concern to your satisfaction brings us great pride. Once again, thank you for choosing National Automotive Group for your automotive service needs. We look forward to serving you again in the future!

April 17, 2024

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All were very professional and helpful Davan was an amazing and absolutely professional saleswoman. Top notch to all More

by Matthew.thorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Yates, Hadi Ahmedi , Davan

Apr 18, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that you had a positive experience with Davan and our team at National Automotive Group. Providing professional and helpful service to our customers is our priority, and it's wonderful to hear that Davan went above and beyond to assist you. We pride ourselves on delivering top-notch service, and your feedback reaffirms the hard work we put in every day. We will be sure to pass along your kind words to Davan and the rest of our team. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you once again for choosing National Automotive Group. We look forward to serving you again in the future.

April 02, 2024

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Everyone was so nice! I couldn’t have asked for a better experience! Will definitely recommend to my friends. More

by SLP042283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Brown, Brian Kennedy

Apr 02, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that everyone at National Automotive Group was able to provide you with exceptional service and that you couldn't have asked for a better experience. Ensuring that our customers feel welcomed and appreciated is a top priority for us, and we are delighted that our team's friendliness made a positive impression on you. Your satisfaction is incredibly important to us, and we are grateful for the opportunity to exceed your expectations. Thank you for choosing National Automotive Group, and we truly appreciate your recommendation to your friends. There is no greater compliment than knowing that you trust us enough to recommend us to others. If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same level of exceptional service.

March 31, 2024

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Employee Rating

Service is always done a great job with my vehicles. Kittrel is great at communicating and letting me know when my vehicle is finished. More

by Challenger guy.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a wonderful five-star review! We truly appreciate your continued trust in National Automotive Group for servicing your vehicles. We are delighted to hear that you have consistently had positive experiences with our service department. Ensuring that your vehicle receives top-notch care and attention is our priority, and we are thrilled to know that our team has consistently delivered excellent service to you. Kittrel, in particular, is grateful for your kind words. Communication is key to providing exceptional service, and we are pleased to hear that Kittrel has been effective in keeping you informed about the status of your vehicle. We will be sure to pass along your appreciation to Kittrel and the rest of our service team. At National Automotive Group, we are committed to providing our customers with reliable and efficient service, and your feedback reinforces our dedication to this mission. Thank you once again for choosing National Automotive Group for your vehicle servicing needs. We look forward to continuing to serve you and providing you with the same level of excellence in the future.

March 31, 2024

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My salesman was great. His name was axel. He he spent a lot of time working with me to get a deal. I was comfortable with and stayed late to ensure that I had great servi More

by MALIK.PIERRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Axel Tehuotzil-Arroyo

Apr 01, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us and for leaving such a fantastic five-star review! We are thrilled to hear that Axel, your salesman, provided you with exceptional service during your visit to National Automotive Group. It's wonderful to know that Axel went above and beyond to ensure that you were comfortable and well taken care of throughout the process of finding the perfect vehicle for you. We take great pride in our team's dedication to providing personalized assistance and making every customer feel valued. We are also delighted to hear that our finance manager played a significant role in assisting you. At National Automotive Group, we are committed to working together as a team to meet and exceed our customers' expectations, and we are glad to see that reflected in your experience. Your satisfaction is our ultimate goal, and we are grateful for the opportunity to serve you. Please know that we are always here to provide you with any further assistance you may need in the future. Once again, thank you for choosing National Automotive Group. We look forward to welcoming you back and providing you with exceptional service for all your automotive needs.

March 31, 2024

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Always get great courteous and professional help and service at National Dodge. Service personal help make visits convenient and stress free. More

by RPERRY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive five-star review for National Automotive Group! We greatly appreciate your kind words and are delighted to hear about your consistently excellent experiences with our team. Ensuring that our customers receive courteous and professional assistance is a top priority for us, and we are thrilled that our service personnel have been able to make your visits convenient and stress-free. Your satisfaction and peace of mind are incredibly important to us, and we are glad that our team has been able to deliver on this promise consistently. Your feedback is a great source of motivation for us as we strive to maintain the highest standards of service excellence. We are committed to providing you with the same level of outstanding assistance and support during all your future visits to National Automotive Group. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you for many years to come.

March 28, 2024

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Very attentive to our needs Very professional staff Helpful Understanding our situation Kind and courteous More

by Bertawelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hines

Mar 28, 2024

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave us such a fantastic 5-star review! We're thrilled to hear that our team at National Automotive Group provided you with attentive, professional, and helpful service during your visit. Ensuring that our customers' needs are met with understanding and kindness is of the utmost importance to us, and we're delighted that you experienced just that. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. Should you ever require further assistance or have any questions in the future, please don't hesitate to reach out. We're here to ensure that your automotive experience remains positive and stress-free. Thank you again for choosing National Automotive Group, and we look forward to serving you again in the future!

March 28, 2024

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Employee Rating

I had a very pleasant experience while at National Dodge. I was greeted by the friendly staff and helped accordingly. The property and facility was clean and organized. Jessica and Danielle answered all of m More

by APJ2436
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2024

National Dodge Chrysler Jeep Ram responded

Thank you immensely for taking the time to share your outstanding experience with us at National Automotive Group! We're thrilled to receive your glowing 5-star review and to hear that our team, Jessica, Danielle, Lorenzo, Pete, and our detail team, provided you with exceptional service from start to finish. Ensuring that our customers feel welcomed, informed, and valued is our top priority, and we're delighted that you felt at ease throughout your time with us. We take great pride in maintaining a clean and organized facility to enhance your experience, so it's wonderful to know that this aspect did not go unnoticed. We greatly appreciate your recommendation to your family and friends. Word-of-mouth referrals are the highest compliment we can receive, and we're honored that you trust us to take care of your loved ones' automotive needs as well. Should you ever require any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to ensure that your ownership experience remains nothing short of exceptional. Thank you once again for choosing National Automotive Group, and we look forward to serving you and your referrals for many more years to come!

March 28, 2024

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Employee Rating

Great service Professional service Clear understanding of our concerns and needs Pet friendly Great staff More

by Bertawelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hines

Mar 28, 2024

National Dodge Chrysler Jeep Ram responded

Thank you very much for sharing your fantastic 5-star review of your experience at National Automotive Group! We're thrilled to hear that you found our service to be great and our staff to be professional and accommodating to both you and your furry companion. At National Automotive Group, we strive to provide clear communication and understanding of our customers' concerns and needs, so it's wonderful to hear that this resonated with you during your visit. We're delighted to be pet-friendly and are glad that you and your pet felt welcome and comfortable throughout your time with us. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your automotive needs are met with the highest level of service and satisfaction. Thank you again for choosing National Automotive Group, and we look forward to serving you again in the future!

March 28, 2024

Dealership Rating
Employee Rating

Great customer service throughout the vehicle buying process by all Members of the National Team. More

by Robert.hayes023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Wright, Brian Kennedy

Mar 29, 2024

National Dodge Chrysler Jeep Ram responded

Thank you very much for taking the time to share your positive experience with National Automotive Group! We're thrilled to hear that you received great customer service throughout your vehicle buying process from all members of our team. Ensuring that our customers feel supported and valued during every step of their journey with us is our top priority, and we're delighted that you experienced just that. Your satisfaction is a testament to the hard work and dedication of our entire team. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your automotive needs continue to be met with the highest level of service and support. Thank you once again for choosing National Automotive Group. We look forward to serving you again in the future!

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