Hadi Ahmedi

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that you had a positive experience with Davan and our team at National Automotive Group. Providing professional and helpful service to our customers is our priority, and it's wonderful to hear that Davan went above and beyond to assist you. We pride ourselves on delivering top-notch service, and your feedback reaffirms the hard work we put in every day. We will be sure to pass along your kind words to Davan and the rest of our team. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you once again for choosing National Automotive Group. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a wonderful five-star review! We truly appreciate your continued trust in National Automotive Group for servicing your vehicles. We are delighted to hear that you have consistently had positive experiences with our service department. Ensuring that your vehicle receives top-notch care and attention is our priority, and we are thrilled to know that our team has consistently delivered excellent service to you. Kittrel, in particular, is grateful for your kind words. Communication is key to providing exceptional service, and we are pleased to hear that Kittrel has been effective in keeping you informed about the status of your vehicle. We will be sure to pass along your appreciation to Kittrel and the rest of our service team. At National Automotive Group, we are committed to providing our customers with reliable and efficient service, and your feedback reinforces our dedication to this mission. Thank you once again for choosing National Automotive Group for your vehicle servicing needs. We look forward to continuing to serve you and providing you with the same level of excellence in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive five-star review for National Automotive Group! We greatly appreciate your kind words and are delighted to hear about your consistently excellent experiences with our team. Ensuring that our customers receive courteous and professional assistance is a top priority for us, and we are thrilled that our service personnel have been able to make your visits convenient and stress-free. Your satisfaction and peace of mind are incredibly important to us, and we are glad that our team has been able to deliver on this promise consistently. Your feedback is a great source of motivation for us as we strive to maintain the highest standards of service excellence. We are committed to providing you with the same level of outstanding assistance and support during all your future visits to National Automotive Group. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you for many years to come.

National Dodge Chrysler Jeep Ram responded

We are absolutely thrilled to read your glowing review of National Automotive Group! Your kind words about our pricing, service, and parts mean the world to us, and we're delighted that you had such a positive experience with us. Ensuring that our customers receive excellent value, top-notch service, and quality parts is always our goal, and we're overjoyed that we hit the mark with you. Your satisfaction and feeling of being cared for are incredibly important to us, and we're thrilled to have earned your trust. Thank you for choosing National Automotive Group and for sharing your experience. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to continuing to provide you with exceptional service in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you feel like part of our National Automotive Group family and that you're satisfied with our service, parts, and sales. Our team takes great pride in ensuring that every customer's experience is nothing short of exceptional. Your kind words serve as a testament to their dedication and hard work. We understand that your satisfaction is paramount, and we are committed to continuously providing you with the best automotive solutions. If you ever have any questions, concerns, or simply want to discuss anything related to your automotive needs, please don't hesitate to reach out. We are here to support you every step of the way. Thank you once again for choosing National Automotive Group. We look forward to serving you for years to come!

National Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your wonderful experience with us! We are incredibly grateful for your kind words and thrilled to know that your interactions with our team at National Automotive Group left such a positive impression. It brings us immense joy to hear that our salesman, manager, and financier provided you with a spectacular experience. Our team takes great pride in their knowledge and attentiveness, and we're delighted that they were able to assist you and make you feel valued throughout the process. We believe in creating a warm and welcoming environment for all our customers, and we're thrilled to hear that your wife and grandson were made to feel like family. Involving everyone, including the young ones, in the process is important to us, and we're glad that they were made to feel a part of it. Your satisfaction is our ultimate reward, and we're honored to have earned your trust and appreciation. We will make sure to pass along your compliments to our team, as positive feedback like yours motivates us to continue delivering exceptional service. If there's anything else we can do to enhance your experience or if you have any further automotive needs, please don't hesitate to reach out. We are always here to assist you and your family. Once again, thank you for choosing National Automotive Group. We feel blessed to have had the opportunity to serve you and look forward to welcoming you back in the future!

National Dodge Chrysler Jeep Ram responded

Dear Kelie Thomas, We appreciate you taking the time to share your feedback regarding your recent experience with our dealership. We sincerely apologize for any inconvenience and disappointment you may have encountered during your interactions with us. Upon receiving your review, we conducted a thorough investigation into the matter. We found that your vehicle indeed experienced multiple issues and had to be brought into our shop on several occasions. We understand how frustrating this must have been for you, and we apologize for the inconvenience it caused. During our investigation, we also discovered that you were never charged for any of the repairs made to your vehicle. However, we recognize that the inconvenience and repeated visits to the shop have left you dissatisfied. Please accept our sincere apologies for any miscommunication or lack of support you may have experienced during this time. In light of these circumstances, we would like to assure you that our upper management has been actively involved in finding a solution that meets your budget and preferences. We understand the importance of providing you with a reliable vehicle, and we are committed to making things right. Our team is dedicated to ensuring that you are satisfied with your next vehicle choice and that it meets the quality standards you rightfully expect. Once again, we apologize for any inconvenience and frustration you may have encountered. We value your feedback and appreciate your understanding as we strive to resolve this matter to your satisfaction. We will be in touch with you soon to discuss the available options and find a resolution that works for you. Thank you for bringing this matter to our attention, and we look forward to rectifying the situation promptly.

National Dodge Chrysler Jeep Ram responded

John, Thank you so much for your feedback and the 5-stars! We are lucky to have you as one of our customers. Robbie is definitely a great General Manager and truly cares about people. Your feedback will be shared with Robbie and the rest of the management team. We thank you for being a valued client and look forward to our continued relationship. As always, please feel free to reach out to (910)347-3777 should you need anything.

National Dodge Chrysler Jeep Ram responded

Jackie, Congratulations on the new ride & thank you for your 5-star review! We sincerely appreciate your business and look forward to our lasting relationship! Please feel free to reach out should you need anything at (910)347-3777.

National Dodge Chrysler Jeep Ram responded

Thank you so much for your feedback! We love to see reviews about specific people within our organization! It allows us the opportunity to give higher praise where it is due! While all off our staff works extremely hard for their customers, it is nice when one is singled out for a job well done. We hope you are enjoying your vehicle and look forward to a lasting relationship.