Logan Rich | Page 3

Problem presented was not corrected. Did not have a code for the brake switch activator so he could not check that, which is likely the problem for non starting. Service manager focused Did not have a code for the brake switch activator so he could not check that, which is likely the problem for non starting. Service manager focused on the key fobs - NOT THE PROBLEM!! More

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The entire team was extremely helpful and made the experience enjoyable.. would highly recommend buying your next car at Klaben. experience enjoyable.. would highly recommend buying your next car at Klaben. More

by akeller318 Verified Customer Verified Customer

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One star only because there isn't anything lower. Waited 4hrs. Kept getting the run around , Waited 4hrs. Kept getting the run around , More

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Logan Rich is a phenomenal person. He always takes very good care of us and is true to his word. He calls when he says he will. He keeps us informed every step of the way. He even went He always takes very good care of us and is true to his word. He calls when he says he will. He keeps us informed every step of the way. He even went to battle with our insurance agent for us. Logan exemplifies customer service. More

by MSGLisaCole Verified Customer Verified Customer

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Always professional and courteous people that go out of their way to make sure the customer is satisfied. their way to make sure the customer is satisfied. More

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Klaben takes care of their customers, its as simple as that. Mike has gone above and beyond for me and I am extremely happy with the service I have received. Logan communicated really well with me throu that. Mike has gone above and beyond for me and I am extremely happy with the service I have received. Logan communicated really well with me throughout the process of service . I have been bringing my Jeep here since we bought it and will continue to do so because of the way Mike has handled me as a customer. Thank you More

by Amb17 Verified Customer Verified Customer

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I cannot believe you guys wanted to charge me to just let me know what was wrong with my back up camera not even fix it. I understand making money but I can’t believe you were gonna charge me just to talk to me know what was wrong with my back up camera not even fix it. I understand making money but I can’t believe you were gonna charge me just to talk to me. More

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Wonderful, friendly service. Very professional atmosphere. Kind employees. Quick assessment, comfortable waiting area, nice refreshments. Very professional atmosphere. Kind employees. Quick assessment, comfortable waiting area, nice refreshments. More

by amlong21 Verified Customer Verified Customer

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Thank you Klaben for meeting my auto needs and at an affordable price. We experienced great care from Tim, who greeted my husband and me with a smile, to the expertise of John Coco, who patiently allow affordable price. We experienced great care from Tim, who greeted my husband and me with a smile, to the expertise of John Coco, who patiently allowed my husband and me to test drive cars, to Jennifer’s great financial knowledge and kindness. The Compass Jeep is amazing! It is comfortable and convenient. My husband and I love it so far! Thanks to all who had a hand in finding just the right car for me! Thank you John for your candor and hospitality. More

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Joe Hilliard and team were friendly, professional, and took care of everything needed! Will be back! took care of everything needed! Will be back! More

by johnrebeck Verified Customer Verified Customer

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