Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram
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Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
808 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

31 yrs

Industry Experience

31 yrs

4.9

808 Reviews

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808 Reviews of Joe Hilliard

April 24, 2024

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Employee Rating

The process was quick and easy, there was great customer service from beginning to the end. More

by michael.ryan
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Recommend Dealer
Yes

April 24, 2024

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Joe was very professional, friendly and helpful! We appreciate the thorough communication. We will be back again! More

by Smf770213
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Recommend Dealer
Yes
Apr 24, 2024

Smf770213 responded

There were a few things that couldn’t be repaired but that appears to be an issue with the vehicle.

April 16, 2024

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Everyone that assisted in the car of myself and my car were personable and caring. More

by angelnurse
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Kalifoot

April 15, 2024

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Very professional, honest, communicated well throughout the repair process, and completed repairs within the specified time frame. More

by andrewjleone
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Recommend Dealer
Yes

Other Employees Tagged: Tina Kelly, Colton Murdock

April 15, 2024

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Always a great experience working with Joe Hilliard. Klaben is the only place I service my vehicles. More

by HKNAPP0
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Recommend Dealer
Yes

April 14, 2024

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Joe is very customer oriented and does his best to make your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If More

by MPG Architects
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Recommend Dealer
Yes

April 09, 2024

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My whole family has vehicles from Klaben . Shai, and Chris did an excellent job taking care of my wife and I. Brian in finance is the best! He makes it simple and easy to discuss money!! More

by Keith Golphin
Sales Price Transparency
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Recommend Dealer
Yes

April 08, 2024

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All of the needed maintenance was done in one visit, and everything was done right the first time. Klaben technicians know what they're doing. The Klaben Service Department makes everything easy for the c More

by maherkimer
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Recommend Dealer
Yes

April 05, 2024

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Klaben has the best service department and people in the area! They are always upfront and honest. More

by Frank2425
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Recommend Dealer
Yes

April 05, 2024

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The staff at Klaben was so kind and helpful, especially Joe who worked on my car! More

by taylorzimmer
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Recommend Dealer
Yes
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