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Don Jacobs
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Don Jacobs
Sales & Leasing Consultant
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
827 Reviews
I have been assisting customers with their automotive needs at Klaben since June of 1981. I have always enjoyed selling Chrysler products. It is a product that I know and trust. My wife and I have lived in Tallmadge for almost 20 years and enjoy traveling whenever time allows. 330-673-3139 ext 531
Read moreDealership Experience
42 yrs, 11 mos
Industry Experience
42 yrs, 11 mos
827 Reviews
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827 Reviews of Don Jacobs
April 09, 2024
My whole family has vehicles from Klaben . Shai, and Chris did an excellent job taking care of my wife and I. Brian in finance is the best! He makes it simple and easy to discuss money!! Shai, and Chris did an excellent job taking care of my wife and I. Brian in finance is the best! He makes it simple and easy to discuss money!! Don Jacob’s is the G.O. A. T- there will never be another Don. More
by Keith Golphin
Other Employees Tagged: Joe Hilliard, Brian Franklin, Shi Crockett, Chris Folta
Helpful 
March 31, 2024
went above and beyond what they did for me. would recommend them to anyone if they were looking to buy a car, would recommend them to anyone if they were looking to buy a car, More
by SADIE
Verified CustomerOther Employees Tagged: Brian Franklin, Ken Harris
March 29, 2024
Don Jacob’s was a great salesman but unfortunately we had someone else helping us, and it wasn’t the best experience at all. He tried showing us a sporty car that was for someone much younger and $10,000 mor someone else helping us, and it wasn’t the best experience at all. He tried showing us a sporty car that was for someone much younger and $10,000 more than even the car we were looking for. Then when we bought the car he couldn’t take our credit card for $10,000 so he sent us to Huntington branch at the near GiantEagle which hadn’t been 5he red for several years, so we had to scramble to find a Huntington branch to get to before the closed on a Saturday leaving us 15 minutes. Just too stressful. Then a few weeks later we received a letter (which I called and the guru that was in financing left Klaben) and the letter said we couldn’t get a loan, which we already got the loan and the car, not to mention we take pride in having exceptionally high credit rating!! The new person in financing said it was sent in error that someone pushed the wrong button on the computer?? after purchasing several cars and leasing 3 vehicles in the past several years, we think we won’t be dealing with Klaben any longer. In the past the distance wasn’t a problem because we were treated very well. This last experience was terrible! More
by marcellakramer1
Other Employees Tagged: Ken Harris , The finance lady that helped us but when I called few days later I was told she no longer worked at Klaben
March 27, 2024
They very helpful and friendly. They did everything they could to help us. Thank you. They did everything they could to help us. Thank you. More
by SADIE
Other Employees Tagged: Brian Franklin, Ken Harris
March 23, 2024
Everyone in the service department was very helpful and knowledgeable. They were on time with my appointment. They finished at the time they said they would. knowledgeable. They were on time with my appointment. They finished at the time they said they would. More
by rpgoldenpond
Other Employees Tagged: Joe Hilliard, Colton Murdock
February 09, 2024
As usual Joe was amazing! Thank you for help and support. Every thing was done well. Thank you for help and support. Every thing was done well. More
by mgeist
Other Employees Tagged: Joe Hilliard, Brian Franklin, Timothy Beane
January 05, 2024
I've leased two vehicles from Klaben now. Both times I've left the dealership feeling good about the entire process. Both times I feel I was treated fairly, kept well informed, valued as a cu Both times I've left the dealership feeling good about the entire process. Both times I feel I was treated fairly, kept well informed, valued as a customer, and both times I left in a better vehicle than what I thought I could afford. Our salesman Casey Shaw did an excellent job throughout the entire process and Jennifer Ash in finance was awesome too. More
by Steve Smith
Other Employees Tagged: Casey Shaw , Jennifer Ash
November 27, 2023
This is my third purchase from Klaben, the experience is always smooth and seamless from the time I drive into the lot to the time I leave I’m always treated like a valued customer! always smooth and seamless from the time I drive into the lot to the time I leave I’m always treated like a valued customer! More
by devingivens83
Other Employees Tagged: Jennifer Ash
November 06, 2023
Klaben Ram sales and service are beyond amazing. I've been with Klaben for years and I'm still treated like I'm the most important customer they have. Don Jacobs has never steered me wrong. Joe at s I've been with Klaben for years and I'm still treated like I'm the most important customer they have. Don Jacobs has never steered me wrong. Joe at service treats me and my truck with unmatched respect and professionalism. Recently my life hit a bump, Don and Joe worked with me and made sure I got my vehicle cared for moving my scheduled appointment without hesitation and once again took care of me. The professionals at Klaben Jeep Dodge Ram sales, service, finance, and everyone else are the reason I continue to buy from them What a great dealership, keep it up. More
by Mattandmelinda
Other Employees Tagged: Joe Hilliard, Richard Klaben, Brian Franklin, John Freeman, Jimmy Boone , Jennifer Ash
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