Kyle Pullen
Kyle Pullen at Secor Subaru
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Kyle Pullen

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
132 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

1 yr, 9 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.8

132 Reviews

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132 Reviews of Kyle Pullen

May 17, 2024

Dealership Rating
Employee Rating

They said they vacuumed my car, but did not. Kyle, Becky, and the service techs are excellent. More

by alisonbreichard
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Recommend Dealer
Yes

May 16, 2024

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Maintenance at this dealership scratched my steering wheel, dented my door exterior by hitting it against a car lift, and chipped the paint on the end of my door. More

by Jim
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Recommend Dealer
No

Other Employees Tagged: Anastacia Rebell

May 06, 2024

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You guys are the best -- clear expectations, definite results, caught what needed to be caught (which I'm sure will save me in the end). Love that I can go for a walk and you can text me when my car is r More

by GRAY5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

May 07, 2024

Secor Subaru responded

Hi Gray! We're glad to know that you appreciated our service at Secor Subaru! We aim for clear communication and results. Sorry about the inconvenience with the restroom, we'll make sure it's up and running next time. Thanks for your feedback!

May 03, 2024

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The cust supt people for oil change have been very nice, and thorough explaining the service provided, and the that I will need in the future. More

by petertr97
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

May 06, 2024

Secor Subaru responded

We appreciate your feedback! It's great to know our team at Secor Subaru was able to provide you with a thorough explanation of the services. We look forward to assisting you in the future!

May 03, 2024

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Excellent customer service and communication. They were efficient in diagnosing my car's issues as well as getting me the estimate for repairs. The repairs were done in a timely manner. More

by spiro_curis
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Recommend Dealer
Yes
May 06, 2024

Secor Subaru responded

We're happy to hear our team provided you with excellent service here at Secor Subaru! Thanks for your positive feedback and please don't hesitate to reach out if we can be of assistance again in the future!

April 26, 2024

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I did not have any experience with dealership side, only service center for recall support More

by codybobby
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Recommend Dealer
Yes
Apr 29, 2024

Secor Subaru responded

Thank you for the review! It was our pleasure to assist with your recall and we hope you'll keep us in mind for any future automotive needs! - The Secor Subaru Team

April 26, 2024

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I was treated very well. Kyle was very thoughtful. I live in Jewett City but couldnt get back. He was sympathetic and got me in and out quickly. He was great and I appreciate More

by bvanbeene
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Recommend Dealer
Yes

Other Employees Tagged: Becky she's always awesome

Apr 29, 2024

Secor Subaru responded

Hi B Vanbeene! We're glad to know that Kyle was able to assist you efficiently and effectively at Secor Subaru. We appreciate your feedback and are here for any future needs!

April 25, 2024

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Bought my Subaru 2013. I love my car. Basically service has been good and people pleasant! More

by MUGSYMORAN
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Apr 26, 2024

Secor Subaru responded

Thank you for the wonderful feedback about our Secor Subaru team! We appreciate your business and look forward to your next visit!

April 17, 2024

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Employee Rating

Always great service, I love my Crosstrek Subaru! Will continue to have my car serviced here! More

by PaulaA
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Recommend Dealer
Yes
Apr 18, 2024

Secor Subaru responded

We're honored to be your go-to automotive resource, Paula! Thank you for trusting us with your Crosstrek! - Secor Subaru

April 17, 2024

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Employee Rating

From the time I pulled up the attendant was very friendly told me exactly what to expect how long courteous kind and fantastic experience. More

by butch.ryan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

Apr 18, 2024

Secor Subaru responded

We're so glad to know that you had a fantastic experience at Secor Subaru! Our team always aims to provide friendly and informative service. Thanks for the positive feedback!

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