Rebecca Nutt
Rebecca Nutt at Secor Subaru
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Rebecca Nutt

Service Reception

Secor Subaru

501 Broad Street
New London, CT 06320

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5.0
31 Reviews

My name is Rebecca, but I go by Becky. I was born and raised in Waterford Connecticut. With 15 plus years in automotive service and customer care, I am happy to be joining the Secor Family at Subaru in New London.

Dealership Experience

1 yr, 5 mos

Industry Experience

15 yrs, 10 mos

5.0

31 Reviews

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31 Reviews of Rebecca Nutt

May 22, 2024

Dealership Rating
Employee Rating

Easy in easy out. Courteous and knowledgeable. Answered all my questions and performed all services requested. More

by daddownes
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

May 20, 2024

Dealership Rating
Employee Rating

Problem not solved. Was billed for a part that was not needed and not installed. More

by A_design
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Workmanship
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Recommend Dealer
No

May 20, 2024

Dealership Rating
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Attentive friendly courteous staff Vehicle is always serviced and washed and is always ready on time More

by LUNDYSEAN
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Workmanship
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Recommend Dealer
Yes
May 21, 2024

Secor Subaru responded

We're glad to know you've had a positive experience with our team at Secor Subaru. We always aim for timely service and appreciate your feedback!

May 20, 2024

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I always have a pleasant experience and good service at Secor Subaru. This is my second Forester and I have been a customer for over 10 years. More

by KBKAISER01
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kaitlyn Gray

May 21, 2024

Secor Subaru responded

We're delighted to know you've had consistent positive experiences at Secor Subaru. It's great to have such loyal customers like yourself! Enjoy your second Forester and here's to another 10 years together!

May 20, 2024

Dealership Rating
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Secor service in NewLondon provided prompt , thorough and courteous service. I recommend this service center to Subaru owners! More

by MLABRECQUE4
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

May 21, 2024

Secor Subaru responded

We're delighted to know you had a positive experience at our service center! Thank you for recommending Secor Subaru, we look forward to serving any future needs. Safe travels!

May 17, 2024

Dealership Rating
Employee Rating

They said they vacuumed my car, but did not. Kyle, Becky, and the service techs are excellent. More

by alisonbreichard
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Recommend Dealer
Yes
May 18, 2024

Secor Subaru responded

Hi Alison! We're sorry to hear about your experience with the car vacuuming at Secor Subaru, but it's great to hear that Kyle, Becky, and the service techs provided excellent service otherwise. If you'd like, we can make sure to address the oversight with the vacuuming. We appreciate your feedback and your business!

May 03, 2024

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Excellent customer service and communication. They were efficient in diagnosing my car's issues as well as getting me the estimate for repairs. The repairs were done in a timely manner. More

by spiro_curis
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Recommend Dealer
Yes
May 06, 2024

Secor Subaru responded

We're happy to hear our team provided you with excellent service here at Secor Subaru! Thanks for your positive feedback and please don't hesitate to reach out if we can be of assistance again in the future!

April 10, 2024

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Employee Rating

The install was done very quick. Easy and painless experience. I would recommend secor to anyone. Buying the car was amazingly easy. Dan is definitely, THE MAN. Thanks Dan! More

by lanrelad
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Recommend Dealer
Yes
Apr 11, 2024

Secor Subaru responded

We're delighted to know that your experience with us at Secor Subaru was quick and easy! Thanks for recommending us, we appreciate it!

February 07, 2024

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Employee Rating

I get nothing but great service at secor subaru from the main office to the service department. The service has been extraordinary. Thank you More

by cm621972
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Recommend Dealer
Yes
Feb 07, 2024

Secor Subaru responded

We're so glad to know you've had great experiences with us at Secor Subaru! Your kind words are much appreciated and we look forward to seeing you at your next visit!

February 06, 2024

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Employee Rating

They were very timely, answered all the questions I had about the service and upcoming things needed to be done on my car. More

by KEVINJOHNTEDESCO
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Service Time
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Recommend Dealer
Yes
Feb 07, 2024

Secor Subaru responded

Kevin, we're glad to know you found our service at Secor Subaru timely and informative. Thank you for choosing us! We'll see you next time. Safe travels!

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