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Kevin MacKenzie
Kevin MacKenzie at Grande Prairie Chrysler Jeep Dodge

Kevin MacKenzie

Service Advisor

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

Contact Me
4.8
242 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

4.8

242 Reviews

Write a Review

242 Reviews of Kevin MacKenzie

December 26, 2025

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Employee Rating

As always, the service was great! They were able to diagnose and repair the problem on my truck in a timely manner…they were friendly and their quote was accurate! More

by troy.sandboe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

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December 23, 2025

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Employee Rating

Excellent job done again by Kevin in service. Any time there is an issue he gets me booked in quick and the job is done More

by The Reads
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

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Dec 25, 2025

Grande Prairie Chrysler Jeep Dodge responded

"Thank you for the kind words, we're lucky to have Kevin on our team! Happy to hear he always takes care of your needs promptly and efficiently. See you again soon!" #CustomerSatisfaction #EfficientService

December 12, 2025

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The service staff were very courteous and friendly. They are very much customer oriented and seem to want to help as much as they can. More

by jantim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

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Dec 19, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! Our team takes pride in providing exceptional service and customer satisfaction is our top priority. We look forward to assisting you again soon.

December 12, 2025

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Employee Rating

Allways there to help. Great customer service. Hada coolant leak fixed it the same day the hose came it More

by kevincoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

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Dec 19, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words and trust in our team! We take pride in our prompt and efficient service, glad we could fix your coolant leak the same day. We're here to help anytime. #customerfirst #proudteam #zerodowntime

December 11, 2025

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Exceptional sales and service staff - Keffery and Kevin are always great to work with! Thank you! More

by lhancharuk
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Paul Golamco, Kylie Hynes, Keffrey Johnson, Christopher Thomas

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Dec 12, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for your kind review! We are thrilled to hear that Keffery and Kevin provided exceptional sales and service. Our team always strives to deliver the best experience for our customers. We appreciate your business!

November 30, 2025

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Brought my truck in for a wheel rotation, tire balance and an oil change turned out something went wrong with my abs wiring, and was still shaking they went ABOVE AND BEYOND to fix it, with regular update More

by Tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

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Dec 03, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for the amazing review! We're thrilled to hear that our team went above and beyond to fix the issue with your ABS wiring. We pride ourselves on providing excellent service, and we're so glad you had a positive experience with Kevin and our staff. Thanks for choosing us and we look forward to serving you again in the future!

November 27, 2025

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Employee Rating

Only needed a key fob programed, they did a check over of my truck. They mentioned the rear axel seal leaking, ftont drive shaft about to fall out, needs brakes , fan belt needed, 95% of the work they said More

by mtsuddaby
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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Nov 29, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and appreciate the opportunity to address your concerns. Our goal is always to provide thorough inspections to keep our customers informed of any potential safety or maintenance issues. That said, we never want you to feel that recommendations are unnecessary or unclear. We take your comments seriously and would welcome the chance to review your visit in more detail. If you’re willing, please contact us directly so we can go over the inspection findings together, answer any questions, and ensure you feel confident in the condition of your vehicle. Your trust is important to us, and we’d like the opportunity to make this right.780-532-3560. Thank you again for bringing this to our attention.

November 15, 2025

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Great service. Took my truck in for a software update and was given a free detailing. More

by BigErn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes

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Nov 18, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your feedback! We are thrilled that you had a positive experience with us and were able to benefit from our complimentary detailing service. We appreciate your business and look forward to servicing your truck in the future.

November 10, 2025

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Employee Rating

Am glad I started going to GP Chrysler. Treated with respect and my needs are met promptly. CJ is an excellent person to deal with with. Great job to all the stall More

by dickiemwillier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Carriere

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Nov 14, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your positive feedback! We are thrilled to have CJ on our team and we pride ourselves on treating our customers with respect and meeting their needs promptly. We appreciate your business and look forward to continuing to provide you with excellent service at GP Chrysler!

November 06, 2025

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Employee Rating

They are very courteous and friendly to talk with. Always have great service ftom them More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Hynes, Rob Evrall, Nick Read , Shawn Fortin, Terry Trapp

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Nov 07, 2025

Grande Prairie Chrysler Jeep Dodge responded

Thank you for sharing your positive experience with our team! We are dedicated to providing excellent customer service and are happy to hear that you have consistently received great service from us. Our team looks forward to serving you again in the future.

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