Kylie Hynes
Kylie Hynes at Grande Prairie Chrysler Jeep Dodge
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Kylie Hynes

Service Reception

Grande Prairie Chrysler Jeep Dodge

11448 Westgate Drive
Grande Prairie, AB T8V 8L2

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4.9
80 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

English English

4.9

80 Reviews

Write a Review

80 Reviews of Kylie Hynes

July 26, 2024

Dealership Rating
Employee Rating

The experience was above professional, this is our 5th vehicle thru the auto group and the 3rd thru GP Chrysler. The staff is very helpful and knowledgeable about the products they sell. 10 out of 10. More

by Dhutch2107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 25, 2024

Dealership Rating
Employee Rating

Hard working staff at least the service department staff anyways. Was most impressed with the team atmosphere. Was getting our Srt durango warranty issue resolved. So went into the sales area and wanted hel More

by Scooby0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Not sure lady service writer(younger)

Jul 26, 2024

Grande Prairie Chrysler Jeep Dodge responded

Scooby0007, thank you for taking the time to leave us feedback about your experience with us. Tthank you for bringing this matter to our attention. We regret that you had a negative experience with our sales department, and will use this as an opportunity to improve. We hope you will give us another opportunity in the future to work with you.

Jul 26, 2024

Scooby0007 responded

.

Jul 26, 2024

Scooby0007 responded

After being called back about the review and me explaining why my review. The lady who calls me hangs up on me. Is that how you treat people after they honestly give you feedback? Then I can only hope that more people read this and choose not to take there time and leave a review unless it’s glowing review.

July 24, 2024

Dealership Rating
Employee Rating

Great customer service everytime I bring the truck in. Even if I hear a weird noise. They’re always willing to come for a drive to hear what I’m hearing. Then very clearly explain what is wrong or not wro More

by Sherrylock01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Brausse, Alisha Brausse, Arnall Nyitrai, Kevin MacKenzie, Kim Frank, Rob Evrall, Nick Read, Terry Trapp , Mechanic who came for a test drive with me. Not sure the name.

Jul 26, 2024

Grande Prairie Chrysler Jeep Dodge responded

Sherrylock01, we're so glad that we were able to go above and beyond your expectations!

June 18, 2024

Dealership Rating
Employee Rating

As always, such fantastic service! Great work from the staff at this dealership. Very prompt and courteous! More

by alioop45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Evrall

Jun 20, 2024

Grande Prairie Chrysler Jeep Dodge responded

Hi Alioop45, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 28, 2024

Dealership Rating
Employee Rating

excellent service and friendly polite staff, prompt courteous service, issues fixed and they follow up to make sure everything is good More

by patsyterris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kunz, Kevin MacKenzie

May 29, 2024

Grande Prairie Chrysler Jeep Dodge responded

Thank you for sharing your customer experience. We look forward to continuing to earn your business.

May 23, 2024

Dealership Rating
Employee Rating

Dropped off at 7:30 to be first in the morning. Didn't get a call until 9:49 with finding. An the fix didn't get done until 1:30 pm. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angela Berzniuk

May 24, 2024

Grande Prairie Chrysler Jeep Dodge responded

Thank you for sharing you experience Greg. We do our best to meet customer timelines, sometimes things beyond our control happen that can slow diagnoises and repairs down. Please accept our apology for any inconvenience we may have caused you.

May 16, 2024

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Employee Rating

Excellent work don on my jeep, during oil change and air filter. Good job done More

by ignatius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Grande Prairie Chrysler Jeep Dodge responded

Thank you; we appreciate your feedback! Have a fantastic day!

May 15, 2024

Dealership Rating
Employee Rating

The service is excellent, very timely to get in and an informative follow up by the team More

by Shannon Horrelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Grande Prairie Chrysler Jeep Dodge responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 14, 2024

Dealership Rating
Employee Rating

Great service. Staff are always very friendly and accomodating. They are clear with details of the work to be done. More

by Lolamaddie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kunz, Kevin MacKenzie , Angela Berzniuk

May 16, 2024

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

Dealership Rating
Employee Rating

Great dealer, we use them for all of our vehicle purchases, Service department is awesome, quick reliable service! More

by danny.wrzosek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your continued loyalty and business Danny.

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