Ken Brown
Ken Brown at Family Ford of Enfield
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Ken Brown | Page 3

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
481 Reviews
4.7

481 Reviews

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481 Reviews of Ken Brown

September 24, 2024

Dealership Rating
Employee Rating

I like Enfield Family Ford. It's easy-to-use, the attendants in each department ,that I've dealt with are all knowledgeable & very helpful every time I have been there. That is More

by LIBHEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Family Ford of Enfield responded

It's great to hear that Ken was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

September 23, 2024

Dealership Rating
Employee Rating

Service team was professional and supportive. They promptly recieved me at drop-off, and helpfuly acquired the status of my vehicle when I called to check up on it. Overall, excellent customer ca More

by CURTIS.OLIVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Family Ford of Enfield responded

Curtis, Thank you for the kind words for Ken and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 16, 2024

Dealership Rating
Employee Rating

She was very helpful explaining the problem that we need to do to fix the problem we had with my vehicle. She is a very friendly person and knowledgeable. More

by debbie.richardson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

Sep 16, 2024

Family Ford of Enfield responded

Thank you so much for your kind words, Debbie, and for taking the time to leave us this wonderful feedback!

September 14, 2024

Dealership Rating
Employee Rating

I always have excellent car service with courtesy and consideration. I have been a loyal customer for over 20 years. More

by JOHN12420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai

Sep 16, 2024

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, John, we look forward to having you as a valued customer for many years to come!

September 14, 2024

Dealership Rating
Employee Rating

great trust with great employees always listening to your car problems and the car is always fixed More

by SYBLEGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Family Ford of Enfield responded

Hello Gail: Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 05, 2024

Dealership Rating
Employee Rating

Did what they said in a timely manner would recommend to others on a happy customer More

by naturalpestcontrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Family Ford of Enfield responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one.

September 04, 2024

Dealership Rating
Employee Rating

Always a pleasure to come in for service at Family Ford. They are always professional and inspire confidence. More

by LOMBARDI.MICHAEL001
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 04, 2024

Family Ford of Enfield responded

Michael, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 03, 2024

Dealership Rating
Employee Rating

Ken and Agnes took very good care of me. . Ken hooked me up with service manager so that I could get warranty work done with ease.. he later contacted me when parts were in and a timely fashi More

by danielburnham172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Agnes Pusztai

Sep 03, 2024

Family Ford of Enfield responded

Thank you, Daniel, for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Ken and Agnes were able to help, and we hope to see you again!

August 30, 2024

Dealership Rating
Employee Rating

Fast service for diagnosis and repair Clear communication Better hourly rate than other service I have used. More

by E
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 25, 2024

Dealership Rating
Employee Rating

Great staff - professional, courteous and respectful of my time. Will continue to have my car service at this business. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Charlie, for choosing Family Ford of Enfield!

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