Agnes Pusztai

Service agent was very courteous and all work done as scheduled I will continue to use your service scheduled I will continue to use your service More

by KOSTCT Verified Customer Verified Customer

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Terrible service charged me $250 for a diagnostics they didn’t check the whole vehicle didn’t check the whole vehicle More

by paulmike1973 Verified Customer Verified Customer

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GREAT! Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Ag Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Agnes, all great. Also this time was with Jay Delgado and he was great too! More

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Excellent Every visit has been a pleasurable experience from the moment I met the gentleman who sold me the truck to the lady in the service department resolving my problems Thank you all Family is the from the moment I met the gentleman who sold me the truck to the lady in the service department resolving my problems Thank you all Family is the right name for the dealership More

by CHGADDY101 Verified Customer Verified Customer

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Not very satisfied with the service. When we dropped our car off, somehow the key stopped working between the time we dropped it off and the time they tried to get into the car. When we When we dropped our car off, somehow the key stopped working between the time we dropped it off and the time they tried to get into the car. When we arrived, we were told it’d be $160 to reprogram it. I refused to pay that as the key was in the dealerships custody, and “magically” became deprogrammed. We owned the truck for 7 years and the same two fobs and never had an issue. We took our car in for one repair and when we got our car back there was the AC no longer worked and the windshield fluid dispenser no longer worked. Drove the car back and dropped the keys off and the next more the technician must have brought it into the cold shop and told us no the AC works, we picked it back up and in fact for an hour drive it did not get cold once. These issues did NOT exist when we dropped it off and we were met with it would cost x to fix these issues. Absolutely scam. I’ve raced cars professionally, my father is a mechanical and I’ve come across shady dealerships before that tried to strip my car of nuts and bullets and bracelets and tell me I need new strut towers and a new intake, when in fact they were sitting in the back of the shop with the mechanic. I tried to call our service agent and was never called back. I tried to call the service manager and never called back. The next step is getting the truck on my dads car lift and inspecting what the mechanics did. More

by KC Verified Customer Verified Customer

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Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to The facility is clean and comfortable place to wait if you have to More

by mcarragher1 Verified Customer Verified Customer

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Always get good service at family ford, sometimes prices are a bit high, but the work is good are a bit high, but the work is good More

by LALU58 Verified Customer Verified Customer

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The staff was excellent and the work was just fine . I would recommend Family Ford in the future. I would recommend Family Ford in the future. More

by fppeg@aol.com Verified Customer Verified Customer

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Customer service at the service department was exceptionally good I made my appointment on short notice It was my trucks first service And I also was able to say hello to the sales manager and my exceptionally good I made my appointment on short notice It was my trucks first service And I also was able to say hello to the sales manager and my salesman Gary Extremely friendly atmosphere More

by djs478478 Verified Customer Verified Customer

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They have been good to me for the last 4 vehicles I've bought here. Decent sales folks. Great service. bought here. Decent sales folks. Great service. More

by gerrybarnett.c10 Verified Customer Verified Customer

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