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Keli Morin
Keli Morin at Family Ford of Enfield
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Keli Morin

service manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.5
166 Reviews
4.5

166 Reviews

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166 Reviews of Keli Morin

April 27, 2024

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Employee Rating

Terrible service charged me $250 for a diagnostics they didn’t check the whole vehicle More

by paulmike1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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April 18, 2024

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Overall perfect service AND friendly customer service , repair and I will change was really good More

by umtkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Apr 19, 2024

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

April 15, 2024

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Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to More

by mcarragher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Apr 15, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 13, 2024

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Always get good service at family ford, sometimes prices are a bit high, but the work is good More

by LALU58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

Helpful
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Apr 14, 2024

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

April 06, 2024

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The staff was excellent and the work was just fine . I would recommend Family Ford in the future. More

by fppeg@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai, Kim Moore

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Apr 08, 2024

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2024

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They have been good to me for the last 4 vehicles I've bought here. Decent sales folks. Great service. More

by gerrybarnett.c10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez, Billy Genereux, Agnes Pusztai, Colin Twigg

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Apr 04, 2024

Family Ford of Enfield responded

Thank you for your business and this review, Gerry. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2024

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Good people and very helpful. They have very knowledgeable staff and a good turnaround. Would recommend them to others. More

by YZF891
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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Apr 04, 2024

Family Ford of Enfield responded

We are very happy to hear Keli provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2024

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Employee Rating

Very helpful in fixing your problem. Knowledge of the products. Very accommodating to your needs in getting you in and out in a timely manner. More

by YZF891
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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Apr 04, 2024

Family Ford of Enfield responded

Thank you so much for your kind words for Keli, and for taking the time to leave us this wonderful feedback!

March 23, 2024

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Employee Rating

Was told my truck wasn’t serviced because tech couldn’t open hood. Acorn was actually stuck in there I’m not happy about this mid judgement More

by Tiffnunes
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay

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Mar 27, 2024

Family Ford of Enfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 04, 2024

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Ken, and the staff at the service counter are absolutely amazing. I was very upset and Ken just brought me back to earth. LOL, Thank you for your Extremely quick service and qualtiy work. More

by charles.travali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

Helpful
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Feb 05, 2024

Family Ford of Enfield responded

Thanks, Charles, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

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