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Keli Morin
Keli Morin at Family Ford of Enfield
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Keli Morin | Page 2

service manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.5
168 Reviews
4.5

168 Reviews

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168 Reviews of Keli Morin

March 23, 2024

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Employee Rating

Was told my truck wasn’t serviced because tech couldn’t open hood. Acorn was actually stuck in there I’m not happy about this mid judgement More

by Tiffnunes
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Recommend Dealer
No

Other Employees Tagged: Jay

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Mar 27, 2024

Family Ford of Enfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 04, 2024

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Ken, and the staff at the service counter are absolutely amazing. I was very upset and Ken just brought me back to earth. LOL, Thank you for your Extremely quick service and qualtiy work. More

by charles.travali
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Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Feb 05, 2024

Family Ford of Enfield responded

Thanks, Charles, for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

January 17, 2024

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They do amazing work! ! in a timely manner at an affordable price. Thank you for the wonderful job you guys did on my Ford Edge if it wasn't for you guys taking my car in a More

by misscristina1123
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Greg Ayers

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Jan 18, 2024

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

January 15, 2024

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Everyone was very good and made sure i was taking care of and very happy. It was one of my better experiences More

by rogerwcortis
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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Jan 16, 2024

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, Roger, we look forward to having you as a valued customer for many years to come!

December 11, 2023

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Great service. Always very knowledgeable. Nice person to deal with. Just another exceptional member of Family Ford of Enfield. More

by alicebrady60
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore, Colin Twigg, Rick Gordon

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Dec 11, 2023

Family Ford of Enfield responded

Alice, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

December 10, 2023

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It's transformed into a very friendly caring business like atmosphere from Billy the salesman to a great service dept !! I love it as a customer You have done well turning it into a customer based friend More

by Siegel,Keith-author
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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Dec 11, 2023

Family Ford of Enfield responded

Keith, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

November 30, 2023

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Fast, efficient service. It took the exact time they told me it would take. Good experience. More

by Ljjrr
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Nov 30, 2023

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

November 16, 2023

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Don't go anywhere else. These gentlemen.and.ladies are the best. Great selection of vehicles at great prices. Honesty is big with me! I never have to worry there. Just for More

by alicebrady60
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore, Colin Twigg, Rick Gordon , Fitzi

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Nov 16, 2023

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, Alice, we look forward to having you as one of our valued customers for many more years to come!

November 14, 2023

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I was told it’s not our problem if we can’t fix your problem by Kelly Moran More

by Nicholaslabbadia
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Greg Ayers, Agnes Pusztai

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Nov 17, 2023

Family Ford of Enfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Nicholas, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2023

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I am always happy with my service at Family Ford of Enfield Keli and Greg are always nice and professional. More

by JGordon412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Kim Moore, Rick Gordon

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Nov 08, 2023

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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