Ken Brown

Terrible service charged me $250 for a diagnostics they didn’t check the whole vehicle didn’t check the whole vehicle More

by paulmike1973 Verified Customer Verified Customer

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I only continue my car service at ford because of my trust in Ken. Always helpful professional and is knowledgeable. The services are reasonably priced and my car performance is always great after the s trust in Ken. Always helpful professional and is knowledgeable. The services are reasonably priced and my car performance is always great after the services are done. I do wish ford offered better promotion offers and coupons for the bigger services. More

by JNET Verified Customer Verified Customer

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Ken was thorough and welcoming. He was knowledgeable about my car’s issue and was on top of the part when it came in. He was knowledgeable about my car’s issue and was on top of the part when it came in. More

by Ks Verified Customer Verified Customer

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GREAT! Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Ag Always friendly, courteous and helpful. I have been in every 5K miles for 11 years, always great people to work with. I've delt with Ken, Greg and Agnes, all great. Also this time was with Jay Delgado and he was great too! More

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Called with a dead battery on a new F150 with under 4,000 miles Ken was very knowledgeable. Jumped the vehicle and drove to Family Ford and Ken had it ready later the same day job well done. miles Ken was very knowledgeable. Jumped the vehicle and drove to Family Ford and Ken had it ready later the same day job well done. More

by bob.sorel Verified Customer Verified Customer

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They have always been very fair with pricing and don’t fix what’s not broken. fix what’s not broken. More

by SOMERS0 Verified Customer Verified Customer

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Friendly, comfortable and clean. Waiting time is always acceptable for me. Thank you so much Waiting time is always acceptable for me. Thank you so much More

by LDESSERT1962 Verified Customer Verified Customer

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Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to The facility is clean and comfortable place to wait if you have to More

by mcarragher1 Verified Customer Verified Customer

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Always get good service at family ford, sometimes prices are a bit high, but the work is good are a bit high, but the work is good More

by LALU58 Verified Customer Verified Customer

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They take the service of my car very serious and always have safety a priority have safety a priority More

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