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Ken Brown
Ken Brown at Family Ford of Enfield
Refer Me

Ken Brown | Page 2

service advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.7
428 Reviews
4.7

428 Reviews

Write a Review

428 Reviews of Ken Brown

April 21, 2024

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They have always been very fair with pricing and don’t fix what’s not broken. More

by SOMERS0
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Yes
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Apr 22, 2024

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2024

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Called with a dead battery on a new F150 with under 4,000 miles Ken was very knowledgeable. Jumped the vehicle and drove to Family Ford and Ken had it ready later the same day job well done. More

by bob.sorel
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Yes
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Apr 22, 2024

Family Ford of Enfield responded

Thank you, Bob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

April 19, 2024

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Friendly, comfortable and clean. Waiting time is always acceptable for me. Thank you so much More

by LDESSERT1962
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Yes
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Apr 22, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 15, 2024

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Always professional, the staff is friendly and courteous. The facility is clean and comfortable place to wait if you have to More

by mcarragher1
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Apr 15, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

April 13, 2024

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Always get good service at family ford, sometimes prices are a bit high, but the work is good More

by LALU58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Agnes Pusztai

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Apr 14, 2024

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

March 14, 2024

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They take the service of my car very serious and always have safety a priority More

by jbdangelo
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Yes
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Mar 15, 2024

Family Ford of Enfield responded

Thank you so much for your kind words for Ken, and for taking the time to leave us this wonderful feedback!

March 08, 2024

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As usual, it was a very good experience, courteous, polite, and informative Will be back again More

by CHART2424
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Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

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Mar 08, 2024

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

March 06, 2024

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Long time customer. Great service Friendly staff, would recommend to friends and family. Always a pleasant experience. More

by CTGOLFNUT
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

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Mar 06, 2024

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 05, 2024

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Great employee and great service! Ken is a great employee and the service is always done well and on-time! More

by Lori Bilodeau
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Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

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Mar 05, 2024

Family Ford of Enfield responded

Thank you., Lori, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and our team, and we look forward to working with you again.

March 03, 2024

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Employee Rating

Everything was great. Very easy and pain free experience All of the employees were friendly and helpful the service was fast and good quality More

by mansfield718
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

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Mar 04, 2024

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. Ken and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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