Kelly Thomas
Kelly Thomas at Gerald Subaru of Naperville
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Kelly Thomas | Page 3

Sales Consultant

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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not yet
rated
204 Reviews

Dealership Experience

8 yrs, 4 mos

Specialties & Trainings

Exceptional Customer Service

not yet
rated

204 Reviews

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204 Reviews of Kelly Thomas

December 28, 2019

Dealership Rating
Employee Rating

Outstanding service Kelly Thomas did a terrific job assisting with my new lease. I highly recommend hertz anyone considering a new car.. She is very professional. I had a More

by Jim Carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2019

Gerald Subaru of Naperville responded

We are pleased to hear that you had a truly exceptional experience with Kelly and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Chuck Dziak - cdziak@geraldauto.com

December 28, 2019

Dealership Rating
Employee Rating

Kelly Thomas is a great sales representative I was looking at the Subaru for the first time in my car buying experience. I have had several new Ford's, but needed updated safety features. I was More

by judyescape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Dziak , Anthony Mazany

Dec 30, 2019

Gerald Subaru of Naperville responded

Congratulations on your new vehicle, Judy. Thank you for writing such a truly exceptional review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Kelly was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

December 21, 2019

Dealership Rating
Employee Rating

They are Very kind and fair people, At any point I did not feel like I was being pressured to buy. I love my new car. More

by John K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Price

Dec 23, 2019

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

December 17, 2019

Dealership Rating
Employee Rating

Kelly Thomas Kelly was amazing, knowledgeable, courteous and funny it was a total pleasure !! I would definitely recommend going to see Kelly she was great !! good More

by orangeman773
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Pryor, Ubaldo Rodriguez

Dec 18, 2019

Gerald Subaru of Naperville responded

Congratulations on your new vehicle. Thank you for writing such a truly exceptional review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Kelly was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alec McKean - General Manager

November 16, 2019

Dealership Rating
Employee Rating

Amazing experience from start to finish. Loved working with Kelly and Jeff. They took their time with us and we felt comfortable throughout the entire process. Every step was explained well a More

by LB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Walker

Nov 17, 2019

Gerald Subaru of Naperville responded

We sincerely thank you for going out of your way to write this truly exceptional review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Alec McKean - General Manager

October 24, 2019

Dealership Rating
Employee Rating

Kelly Thomas Kelly was very patient and understanding helping me grasp the new technology. Nick spent alot of time working with corporate to get the Starlink syte More

by Skeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Gruic

Oct 24, 2019

Gerald Subaru of Naperville responded

At Gerald Subaru of Naperville, our number one goal is truly exceptional customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Alec McKean - General Manager

October 10, 2019

Dealership Rating
Employee Rating

Extraordinary service from Kelly thomas and Cynthia Barrett. Great pricing. All vehicle features completely explained. Excellent selection. Awesome test drives with vehicle features shown and explained More

by Longtimecustomer
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Barratt

Oct 10, 2019

Gerald Subaru of Naperville responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Chuck Dziak - cdziak@geraldauto.com

September 27, 2019

Dealership Rating
Employee Rating

Very knowledgeable sales lady Kelly I was in and out ... Kelly Thomas know her cars from top to bottom!!! I will recommend her to anytime! Test driving was awesome and More

by Molar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tina Tufo

Sep 30, 2019

Gerald Subaru of Naperville responded

Molar, thank you for your loyalty to our dealership and for taking the time to write this truly exceptional review. Kelly’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean - General Manager

September 25, 2019

Dealership Rating
Employee Rating

Great car buying experience! We test drove 8 different car manufacturer models and narrowed it down to two. Our experience at Gerald Subaru with Kelly Thomas was by far the bette More

by Sue T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany

Oct 01, 2019

Gerald Subaru of Naperville responded

Hello Sue and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kelly was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Alec McKean - General Manager

August 29, 2019

Dealership Rating
Employee Rating

Excellent job Met with sales persons Jesse Bush and Kelley Thomas. They are very attentive with details and references of customer. They are both very accommodating More

by Sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse Bush

Sep 03, 2019

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, The Gerald Subaru of Naperville Team

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