Keith Curran
Keith Curran at Dana Ford Lincoln

Keith Curran | Page 3

Service Director

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.1
85 Reviews
4.1

85 Reviews

Write a Review

85 Reviews of Keith Curran

January 03, 2023

Dealership Rating
Employee Rating

Horrible experience! Had my car for 2 months. Picked it up and it died on my way home. I had to get it towed back to the dealership, and they still can’t tell me what’s w More

by BMARTIN222321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Camille Baker

Jan 03, 2023

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jan 03, 2023

BMARTIN222321 responded

I get a response after leaving bad feedback on this survey? I have called the dealership to speak to you numerous times with NO RESPONSE at all! Making me feel stupid for bringing the car back to Dana when I’m in NJ. DROVE my car in running perfectly. Got it back not running. But it’s my fault. Haven’t had my car for over 2 months

December 13, 2022

Dealership Rating
Employee Rating

All of the advisors are amazing, The managers have everything under control. The training they’ve given to their team is amazing. Neil is better then Collin More

by NeilShiesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Danielle Barbaria, Collin Romer , Neil Barrow

Dec 14, 2022

Dana Ford Lincoln responded

Thanks for the wonderful feedback! We appreciate your support and look forward to your next visit with us here at Dana Ford!

December 09, 2022

Dealership Rating
Employee Rating

Always do a great job Very satisfied with the service received. Will definitely be back More

by Lanshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer

Dec 12, 2022

Dana Ford Lincoln responded

Thank you for being a loyal Dana Ford customer! We look forward to seeing you again!

December 08, 2022

Dealership Rating
Employee Rating

Worst customer service I have ever experienced, car had been in and out over 4 months and still not fixed.. More

by mmosodeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danielle Barbaria , Neil Barrow

Dec 09, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 03, 2022

Dealership Rating
Employee Rating

excellent service dept. Truly professional, and very friendly staff. Would recommend dana ford to anyone looking for a new vehicle. Very satisfied with my experience there. More

by Philbonez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're grateful for your support and look forward to your next visit!

November 24, 2022

Dealership Rating
Employee Rating

Everyone at the dealership was fantastic. Overall I had a great experience. Thank you Dana ford. More

by JayAlmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Hazem Radwan, Collin Romer , Robert Ferdinando

Nov 25, 2022

Dana Ford Lincoln responded

Thank you for coming to see the Dana Ford team, Jay! We look forward to seeing you again!

November 18, 2022

Dealership Rating
Employee Rating

These guys are the best towed truck loaner same day service manage A tru blessing thanks dana More

by da1nonly311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Dana Ford Lincoln responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if we can be of assistance again in the future! - The Dana Ford Team

November 05, 2022

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Excellent service as always! !! Everyone is beyond friendly and helpful no matter what I bring my vehicle in for. More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Dana Ford Lincoln responded

Helping you have a five-star experience is what we love to do, Annie! Thank you for trusting Dana Ford with your vehicle!

November 04, 2022

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Employee Rating

Collin got my vehicle taken care of. Always fast and easy. Never have any issues with Dana. More

by hazman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Danielle Barbaria, Collin Romer , Neil Barrow

Nov 07, 2022

Dana Ford Lincoln responded

Thank you for trusting Collin & the Dana Ford team with your vehicle! We're grateful for your support and look forward to seeing you next time!

November 01, 2022

Dealership Rating
Employee Rating

The team was very polite and accommodating, but should provide better updates for longer service durations. More

by KSALDIBAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Anthony Garrick

Nov 02, 2022

Dana Ford Lincoln responded

Thank you for choosing Dana Ford! We're honored that our team earned your recommendation! We look forward to seeing you next time!

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