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Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz

Sales Consultant

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
222 Reviews
4.8

222 Reviews

Write a Review

Languages Spoken

English English

222 Reviews of Shawn Ortiz

April 10, 2024

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Employee Rating

Excellent service, caring group of highly professional staff. Went out of their way to ensure we were satisfied! More

by mdallas1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Ryan Peters, Eduardo Velez

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Apr 11, 2024

Dana Ford Lincoln responded

Thanks for the positive feedback! We're delighted to know our team at Dana Ford went above and beyond to ensure your satisfaction. Safe travels in your new vehicle!

April 04, 2024

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Employee Rating

Amazing dealership I'm never going anywhere else. Big shout out to Ryan and Shawn. What a great team! More

by ArtsyAshlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters, ahmed khodir

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Apr 04, 2024

Dana Ford Lincoln responded

We're so glad to know you had a great experience with Ryan, Shawn and the rest of our team at Dana Ford! Thanks for your support - we look forward to seeing you again in the future.

December 18, 2023

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Employee Rating

The manager I think his name is John and Francisco we’re very professional and honest about their jobs, Thank You More

by dannyboy12730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ching Poon, Francesco Proscia

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Dec 18, 2023

Dana Ford Lincoln responded

Danny, it's great to know that John and Francisco provided you with such a professional experience at Dana Ford. We appreciate your feedback!

December 01, 2023

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Employee Rating

This is my third lease with Dana and everything seems to go smoother with each visit. Very professional from Rupert in sales, Sean as manager, and Jeff in finance they made my wife and I feel very comfortab More

by winstondemarzio
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Rupert Eveleigh

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Dec 01, 2023

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're delighted to know that your third lease with Dana, Rupert, Sean, and Jeff at Dana Ford was a smooth process. We hope you continue enjoying our concierge service for maintenance! Safe travels!

November 02, 2023

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Employee Rating

Ryan was very helpful while I got my new bronco. He answered all my questions and was very patient with me. More

by BRIANNABORAGI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Ryan Peters

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Nov 03, 2023

Dana Ford Lincoln responded

Brianna, we're so glad to know that Ryan was able to assist you in getting your new Bronco at Dana Ford. We appreciate the positive feedback and are here if you have any more questions!

October 27, 2023

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Employee Rating

Ryan is awesome. Shawn is awesome. My 4th car, ill deff be coming back for my 5th. More

by olivaresd43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters, Jason Younger

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Oct 30, 2023

Dana Ford Lincoln responded

Thank you for trusting Dana Ford with your loyal business! Ryan, Shawn & the rest of the team are grateful for your support and look forward to seeing you again next time. Until then, take care and enjoy your newest vehicle!

October 17, 2023

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Employee Rating

The dealership is professional and very willing to go the extra mile for the customers. More

by KEITHG1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Frank Sinatra, Ralph Sibbio, Hazem Radwan, Jennifer Schroder, Collin Romer , Irma Jace , Arianna Keegan

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Oct 18, 2023

Dana Ford Lincoln responded

Hey Keith, we're delighted to hear that you had a professional experience at Dana Ford. Going the extra mile for our customers is our top priority. Thank you for choosing us! We'll see you next time. Safe travels!

October 13, 2023

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Employee Rating

Dana Ford Lincoln was an incredible experience! Complete professionals! Doug and his team are aces! Rupert and James getting it done! More

by JBI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Frank Sinatra, Douglas Hansen, Rupert Eveleigh, James Swift , Michael Bachrach, John Locher, Nicholas Squeo

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Oct 16, 2023

Dana Ford Lincoln responded

We're delighted to know you had an incredible experience with Doug, Rupert, James and the rest of our team at Dana Ford Lincoln. We appreciate your kind words about their professionalism! Safe travels in your new vehicle.

September 27, 2023

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Employee Rating

I have been leased Lincoln since 1991 and have been very satisfied I would recommend Dana Lincoln to all my friends More

by vinnygran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Ralph Sibbio, Amanda Anderson, Ching Poon , Michael Bachrach

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Sep 28, 2023

Dana Ford Lincoln responded

We're so glad to know you've had such a positive experience leasing with us at Dana Ford. Thank you for your recommendation and continued support!

September 25, 2023

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Employee Rating

Terrible that they let a long time existing customer walk away. Wanted to purchase and lease at the same time. More

by richienarc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Sep 26, 2023

Dana Ford Lincoln responded

Richie, it's dismaying to learn that you felt overlooked as a long-standing customer. We value your loyalty and would never want you to feel otherwise. We'd like the opportunity to discuss this with you further and see what we can do about the situation. Please reach out at your earliest convenience. Thank You, Doug Hansen - GSM - 718-983-8700 ext 262

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