Hazem Radwan
Hazem Radwan at Dana Ford Lincoln

Hazem Radwan

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.6
365 Reviews
4.6

365 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

Danish Danish

365 Reviews of Hazem Radwan

April 30, 2024

Dealership Rating
Employee Rating

Very Friendly and willing to help with any concerns. They did what they said they'll do. More

by gfarina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Dana Ford Lincoln responded

Thank you for your confidence in Dana Ford, and for your business. We are grateful to have you as a customer!

April 25, 2024

Dealership Rating
Employee Rating

Not good not good not good not good not good not good not good not good More

by figueroahiramn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 26, 2024

Dana Ford Lincoln responded

Hello - we're concerned to see this review and would like the opportunity to get some additional details about your experience. At your earliest convenience, would you please contact me directly? Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 12, 2024

Dealership Rating
Employee Rating

Very BAD Experience. This Dealership is considered my worst experience as they did not provide the proper paper works to their Insurance broker and I was assured that som More

by RPMECHANICALGRINC
Recommend Dealer
No

Other Employees Tagged: Hazem Radwan

Mar 12, 2024

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear about this situation and would like the opportunity to look into it further for you. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

February 07, 2024

Dealership Rating
Employee Rating

Here I am again. For almost a year I have gotten the run around from this dealer. They sold me a damaged vehicle and refused to fix or make me whole after I laid out More

by mdzierzawski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 07, 2024

Dana Ford Lincoln responded

I'm truly sorry to read about your ongoing frustrations. I would appreciate another opportunity to discuss this matter with you directly so that we can work towards a resolution together. Please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Feb 07, 2024

mdzierzawski responded

After almost a year of getting the runaround from you guys I will not be wasting my time calling yet another person. Are you seriously trying to get me to speak to every single employee there? How about one that can solve my problem. That would be great. If anyone at Dana actually cared about the situation at hand they would reach out and make things right instead of playing childish games. The weather will be warming up and the shows will be open. Can’t wait to tell more people about my purchase from Dana.

January 14, 2024

Dealership Rating
Employee Rating

The best dealer i’ve ever been to its better than premiere ford lincoln and excellent employees More

by Romualdocruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Dana Ford Lincoln responded

Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

January 11, 2024

Dealership Rating
Employee Rating

It was great and fast. Gonna go there every time. I always go there. They are the best More

by hazman78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Dana Ford Lincoln responded

Hi Hazman, thank you for the 5-star rating! We're thrilled to hear that your experience was great and fast at Dana Ford!

December 18, 2023

Dealership Rating
Employee Rating

Dealership is great had a wonderful experiance. Sales men very good & helpful. overall very satisfied More

by aspinelli0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Ching Poon, Andrew Basile , Jordan Tirado

Dec 18, 2023

Dana Ford Lincoln responded

We're delighted to know you had a wonderful experience at Dana Ford! Our team always aims to provide helpful and satisfying service. Thanks for the positive feedback!

November 18, 2023

Dealership Rating
Employee Rating

Haz, does a great job working with Collin, to ensure great communication takes place between us More

by jesamsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Sibbio, Collin Romer

Nov 20, 2023

Dana Ford Lincoln responded

Thank you for sharing this wonderful feedback with us - we'll be sure to pass it along to Haz & Collin! Your business is much appreciated by all of us here at Dana Ford and we hope you won't hesitate to reach out the next time we can be of assistance!

November 11, 2023

Dealership Rating
Employee Rating

I must say that Dana lincoln. Are well, respectful dealership. Every time. I have gone for service they really do have their act together. The service manager is well respectful More

by harleyjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Dana Ford Lincoln responded

Hi Harley! We're so glad to know you feel at home when visiting us for service here at Dana Ford. We appreciate your kind words about our team and the environment we strive to create! As for those danishes and muffins, who knows? They might make a comeback someday. Thanks again!

November 09, 2023

Dealership Rating
Employee Rating

service was fine but sometimes dana does not have a loaner i have to wait longer and this time my car was not cleaned came back dirty More

by LIONWHITE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Dana Ford Lincoln responded

We're sorry to learn about your recent experience. We aim for top-notch service and it's clear we fell short in this instance, especially with the loaner availability and cleanliness of your car. We'd like to discuss how we can improve our services moving forward. Please feel free to reach out at any time that suits you best. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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