Jessica Barbaria

Very caring good serve get the job done not long wait toget my car serviced.good deal ship. toget my car serviced.good deal ship. More

by rale1952 Verified Customer Verified Customer

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Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I came back the next week after that because my brakes were squeaking and I was told that I had to get the brakes replaced because they were ain't out they were rotted out so basically I was sold the car that had no freaking prior checking to it and then when I asked to see the guy that sold me the car they said that they fired him and I was so by another employee that he wasn't even supposed to sell me that car off that side of the lot then I come back almost every month with it's always something wrong with my truck. Basically I have had my car in Ford being worked on longer than I was able to drive it on for these two years. Then I brought a new battery from AutoZone with my lifetime warranty right before I took my car into Ford because it wouldn't start so when my car comes back the battery is all corroded and everything so I go to take my battery back to get my exchange battery and when they check the serial numbers they said that this wasn't the battery that I purchased and it didn't match so I know right then. This last time was even worse I got my car fixed and not even all the way fixed and I had to pay out 1,200 for the brakes again. So when I got my car back I'm noticing that the next day my horn is not working mind you I take pictures of everything is under the hood of my car I can know what is what so I lift it up and I look at my fuse box and what do you know Ford has taken nine of my fevers out and my fuses that I really need. I hate that I brought my car from there and the first place I should have went to the Carfax and I should have just brought my car instead of doing this and now I'm stuck with hanging over $600 miles for my car on top of that another $300 for full insurance coverage. They scam me for 2years now!!! More

by seanjennings.sdj Verified Customer Verified Customer

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Dana is the one stop shop, they do it all, very professional, they break it down so i can fully understand, i will never go anywhere else. professional, they break it down so i can fully understand, i will never go anywhere else. More

by dwanamaker24 Verified Customer Verified Customer

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Excellent customer service from everyone in the service department. I was in and out in a good time and my truck was fixed right the first time. department. I was in and out in a good time and my truck was fixed right the first time. More

by NeilShiesty Verified Customer Verified Customer

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For over 2 weeks The service department has been completely non responsive to our needs for our 2020 Lincoln MKZ. Customer service is non-existent there. What a disgrace! And the dealer wants us to completely non responsive to our needs for our 2020 Lincoln MKZ. Customer service is non-existent there. What a disgrace! And the dealer wants us to lease another vehicle from them?? NEVER!! More

by dNEGLIA9 Verified Customer Verified Customer

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They're customer service is terrible. Never return phone calls. Takes forever to get a loaner Never return phone calls. Takes forever to get a loaner More

by raycharles367 Verified Customer Verified Customer

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too big no time for customer even the phone was 15 min. to speak to someone ! to speak to someone ! More

by dodgerblue3942 Verified Customer Verified Customer

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Excellent service as always! !! Everyone is beyond friendly and helpful no matter what I bring my vehicle in for. !! Everyone is beyond friendly and helpful no matter what I bring my vehicle in for. More

by Annie Verified Customer Verified Customer

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