Chris Cognetta
Chris Cognetta at Dana Ford Lincoln

Chris Cognetta

Customer Service

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.0
15 Reviews
4.0

15 Reviews

Write a Review

15 Reviews of Chris Cognetta

April 27, 2024

Dealership Rating
Employee Rating

Great service & very professional from the sales team to the service department they’re all top notch! More

by Jspatola1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your automotive needs! We appreciate your support and look forward to seeing you at your next visit!

October 16, 2023

Dealership Rating
Employee Rating

The process of picking our new car was smooth and easy. Jay was our salesman and he kept us up to date on everything More

by jcw7603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Lomando

Oct 17, 2023

Dana Ford Lincoln responded

We're glad to know that your car-buying process was smooth and easy at Dana Ford. It's great to see Jay kept you well-informed throughout the journey! Thanks for sharing this review with us.

October 05, 2023

Dealership Rating
Employee Rating

I'm so happy with my new car! This was my third car from Dana and I just wouldn't go anywhere else. The staff truly cares about their customers and I trust that I'm getting the More

by Marilyn H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Dana Ford Lincoln responded

Hey Marilyn, thank you for the positive review! We're delighted to know you've had a great car-buying experience with Pat at Dana Ford! We appreciate your support and see you again! Enjoy your new car!

August 13, 2023

Dealership Rating
Employee Rating

Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam More

by seanjennings.sdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 14, 2023

Dana Ford Lincoln responded

Thank you for the review, Sean. I'm sorry to hear about the issues you're experiencing with your vehicle and would like the opportunity to discuss the situation with you directly in order to find an appropriate resolution. When you have a moment, would you please contact me directly? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

June 07, 2023

Dealership Rating
Employee Rating

Joe Jeffery Ryan deserved all the credit for help me out I couldn't ask for any thing more their one of ur best workers they go beyond their duty to help make the customer happy I give em a rating of ten st More

by muser107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2023

Dana Ford Lincoln responded

We're so glad you found our team to be so helpful! We strive to offer our customers the best and are thrilled we succeeded this time for you, Marian! Thank you for choosing Dana Ford as your go-to automotive resource!

November 24, 2022

Dealership Rating
Employee Rating

Great dealers and service with care and real professionals im happy with the service and the work More

by jemmanajjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2022

Dana Ford Lincoln responded

Thank you for taking the time to tell us about your visit, Jemma! We look forward to seeing you again!

May 23, 2022

Dealership Rating
Employee Rating

Dana motors is terrible they are dishonest is the only way to put it. 6 times the car has been back it still is not fixed More

by Chris29909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Riccardone, Jesse Cognetta, John Daly, Danielle Barbaria, Douglas Hansen, Keith Curran , Lynda Buttermark, Felix Gonzalez, John Locher, Nope

May 23, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

February 08, 2022

Dealership Rating
Employee Rating

Very professional & efficient They know what they are Very professional & efficient They know what they are doing!! Thank you, we can’t wait to get our Bronco! More

by sanchez.tonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta , Abdul Azeez

Feb 09, 2022

Dana Ford Lincoln responded

We know you must be excited to get your Bronco and we're so grateful that you chose us to help you get it! Thank you for rating Dana Ford five stars, Tonya!

November 12, 2021

Dealership Rating
Employee Rating

The worst service it took them 11 weeks to fix my brand new truck t More

by jkishi13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 19, 2021

Dana Ford Lincoln responded

Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, have impacts on every area of business, just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. We would like to discuss these repairs further with you, so please reach out to me. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Nov 19, 2021

jkishi13 responded

Unfortunately that is nothing more then a excuse and not a solution. Your company is full of excuses and horrific customer service. If you cared for your customers as much as you cared about making the almighty dollar your organization could be great instead your owners greed has taking control of his/hers vision and brought you to a sub standard business model

Nov 19, 2021

jkishi13 responded

If you want to discuss this further and satisfy what was a loyal customer you know how to reach me

July 11, 2021

Dealership Rating
Employee Rating

HorribleLiarsThievesCon Horrible Liars Thieves Con Artists Disrespectful Incompetent Dishonest Unreliable Scammers Unprofessional Lazy Dana Lincoln will gladly a More

by Christine F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 26, 2021

Dana Ford Lincoln responded

Christine, We take customer feedback seriously and are disappointed to see the low rating. We're sorry to hear about your issues with your vehicle and would like to help resolve these concerns. Please reach out to me at your earliest convenience to find a solution to this problem. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

1

Dealership Inventory (1443 Vehicles)

new 2024 Lincoln Nautilus car, priced at $57,364
2024 Lincoln Nautilus
new
Diamond Red exterior
Automatic
All-wheel Drive
new 2024 Lincoln Corsair car, priced at $45,658
2024 Lincoln Corsair
new
Ceramic Pearl Metallic exterior
Automatic
All-wheel Drive
new 2024 Lincoln Navigator L car, priced at $105,650
2024 Lincoln Navigator L
new
Ceramic Pearl Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $60,605
2024 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Lincoln Aviator car, priced at $61,958
2024 Lincoln Aviator
new
Infinite Black Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford Ranger car, priced at $43,695
2024 Ford Ranger
new
Shadow Black exterior
Automatic
Four-wheel Drive