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Kaua Pouha

Overview Reviews (185) Inventory (311)

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Kaua Pouha

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Kaua Pouha | Page 2

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6

185 Reviews

Overview Reviews (185) Inventory (311)

4.6

185 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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185 Reviews of Kaua Pouha

April 04, 2024

Dealership Rating

Employee Rating

Great service, excellent attention from Joel, fast communication, well-specified and very professional report and clarity communication, well-specified and very professional report and clarity More

by REVOLLEDOCHAVEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sheldon Williams, Joel Kitchen, Brian Zepeda

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

Thank you for your kind words. At Brent Brown Toyota, it's always gratifying to hear that our team provided clear communication and professional service. We appreciate your feedback.

March 30, 2024

Dealership Rating

Employee Rating

The courtesy and capability of Kaua Pouha were extraordinary. She made the drive to Brent Brown Toyota worthwhile. And the dealership tries hard to make the customer experience enjoyable. extraordinary. She made the drive to Brent Brown Toyota worthwhile. And the dealership tries hard to make the customer experience enjoyable. More

by rgcondie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your feedback; the team here at Brent Brown Toyota strives to ensure customer satisfaction. It's notable that you found the drive worthwhile, and it's good to hear about your enjoyable experience with us.

March 30, 2024

Dealership Rating

Employee Rating

You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan, Christopher Smith

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your praise for our fast and friendly service at Brent Brown Toyota. We're glad you value our diligent work, Disco Stu.

March 27, 2024

Dealership Rating

Employee Rating

It was easy to get appointments and very fast service. i am recommended this place to everyone i am recommended this place to everyone More

by jasvant99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan, Christopher Smith

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your kind words and the recommendation you made for Brent Brown Toyota. We strive to keep appointments easily accessible and speedy service a top priority. It's pleasing that you found value in this approach.

March 26, 2024

Dealership Rating

Employee Rating

One person and the support of just one person, can and will ruin the image of a business let alone a dealership in the eyes of a customer. will ruin the image of a business let alone a dealership in the eyes of a customer. More

by KEENERKEENE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

Hello, Customer satisfaction is important to us here at Brent Brown Toyota. I would appreciate the chance to learn more about the experience you have shared. Could you contact me at your earliest convenience to discuss your feedback in greater detail? Best, Customer Relations Manager 801-223-4406

March 23, 2024

Dealership Rating

Employee Rating

I bought my SUV 3. 5 years ago and have been having them service it since. I have been very pleased with all activities with them. 5 years ago and have been having them service it since. I have been very pleased with all activities with them. More

by G. Family

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your trust in Brent Brown Toyota for the service of your SUV. We're committed to maintaining this high level of care and we value your continued support.

March 22, 2024

Dealership Rating

Employee Rating

Great people and even a better service. You get welcomed once you walked in there. You get welcomed once you walked in there. More

by JULBERT18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joshua Tate

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate your kind review of Brent Brown Toyota. It's great to know our service made your visit memorable.

March 16, 2024

Dealership Rating

Employee Rating

Joel is the best! But everyone in the service department does a great job taking care of me & my vehicle! But everyone in the service department does a great job taking care of me & my vehicle! More

by RisiRealtor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Orrin Skinner

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate the commendation at Brent Brown Toyota. Our team strives to offer top-notch customer service. Thanks for letting us take care of you and your vehicle.

March 07, 2024

Dealership Rating

Employee Rating

Fast and excellent service with our highlander toyota. They were very helpful and knowledgeable thank you They were very helpful and knowledgeable thank you More

by Zulmamar33

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your kind words about the speedy service you received at Brent Brown Toyota. It's good to hear our team was able to assist. Thank you for choosing us.

March 03, 2024

Dealership Rating

Employee Rating

Great Customer Service and I want to say thanks to “KAUA PAUHA” for help me in my oil change👏🏼👏🏼👏🏼👏🏼👏🏼 PAUHA” for help me in my oil change👏🏼👏🏼👏🏼👏🏼👏🏼 More

by ISRAAZU20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your kind words regarding our team's customer service at Brent Brown Toyota. Thanks for the feedback!

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