Enrique Soto
Enrique Soto at Brent Brown Toyota
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Enrique Soto

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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3.8
134 Reviews
3.8

134 Reviews

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134 Reviews of Enrique Soto

May 10, 2024

Dealership Rating
Employee Rating

I appreciate that I was sent a coupon for an oil change which I was due for. Bought my vehicle at Brent Brown and have had all the services done there also. They were thorough recommending what my vehicle More

by BRENK28
Recommend Dealer
Yes

May 09, 2024

Dealership Rating
Employee Rating

Great Employees and very nice. It was a long wait thou. But over all great job. More

by minicooper_997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

Los precios de algunos de sus servicios para mi son muy altos en el mercado More

by jorgeachen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaron Maxfield

April 26, 2024

Dealership Rating
Employee Rating

Called and had an appointment. Came in on time and it took three hours to do a simple oil change and tire rotation. Waited at the dealership thinking it wouldn't take that long wit More

by RDP721
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 14, 2024

Dealership Rating
Employee Rating

They are easy to work with, efficient, and offer tons of services for your vehicle. More

by JOSH.R.HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaron Maxfield

Apr 16, 2024

Brent Brown Toyota responded

We're glad you consider Brent Brown Toyota easy to work with and efficient. We strive to provide a wide range of services for all vehicle needs. Thanks for your review.

April 02, 2024

Dealership Rating
Employee Rating

Dejan esperando mucho y uno tiene que ir al mostrador a preguntar por el carro More

by jimenezjfsud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

Hello, Please know your feedback is important to us here at Brent Brown Toyota. I would appreciate the chance to speak with you about the level of customer service you received from our Service Team during your recent visit. Could you reach out to me at your earliest convenience? Best, Customer Relations Manager 801-223-4406

March 30, 2024

Dealership Rating
Employee Rating

You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

We appreciate your praise for our fast and friendly service at Brent Brown Toyota. We're glad you value our diligent work, Disco Stu.

March 27, 2024

Dealership Rating
Employee Rating

It was easy to get appointments and very fast service. i am recommended this place to everyone More

by jasvant99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

We appreciate your kind words and the recommendation you made for Brent Brown Toyota. We strive to keep appointments easily accessible and speedy service a top priority. It's pleasing that you found value in this approach.

March 26, 2024

Dealership Rating
Employee Rating

They would not warranty damaged parts. They claimed they did not know about, and had not heard about the defective part even after they supposedly researched the issue. The service advis More

by dh6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2024

Brent Brown Toyota responded

Hello, Your feedback is important to us here at Brent Brown Toyota. I would appreciate the chance to speak with you about the quality of communication and customer service provided by our Service Team regarding the warranty coverage for the parts. Could you contact me at your earliest convenience to discuss this? Best, Customer Relations Manager 801-223-4406

March 19, 2024

Dealership Rating
Employee Rating

Oil change appointment took over 2 hours even though I had made an appointment a month previous. Should of been only 45 minutes to 1 hour. More

by crowleyutah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Brent Brown Toyota responded

Hello, Thank you for bringing your recent service visit to our attention. We would like to learn more about your time here and the level of customer service received. Please reach out to us directly when you have a moment. We hope to connect soon. Customer Relations Manager 801-223-4406

Mar 23, 2024

Brent Brown Toyota responded

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