Milani Hedquist
Milani Hedquist at Brent Brown Toyota
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Milani Hedquist

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.8
331 Reviews
4.8

331 Reviews

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331 Reviews of Milani Hedquist

May 01, 2024

Dealership Rating
Employee Rating

Excellent Service, she gave 110% in customer service. Best service department over the years servicing my Toyota Highlander. More

by LESRJON
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2024

Dealership Rating
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Lani is the best service writer! She always takes care of me and I only go back to this dealership because of her More

by jhasting
Service Price Transparency
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Recommend Dealer
Yes

April 28, 2024

Dealership Rating
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He got me checked in for my appointment right away. Listened to any of my concerns and made sure I had a way home. More

by SUNSHINERAY_18
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Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen

April 13, 2024

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Did a great job getting my car repaired. The service was friendly and efficient. And thanks for the discount! This is where I always take my cars. More

by AJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joel Kitchen

Apr 16, 2024

Brent Brown Toyota responded

Thanks for sharing your experience at Brent Brown Toyota. Our team strives to provide friendly and efficient service. Your loyalty means a lot to us.

April 12, 2024

Dealership Rating
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Great job perfect timing customer service was great thank you for treating me well and servicing More

by toddbona64
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Parker

Apr 16, 2024

Brent Brown Toyota responded

We appreciate the positive feedback on our customer service team at Brent Brown Toyota. Thanks for highlighting our timing and treatment standards.

April 11, 2024

Dealership Rating
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Pleased with their service (at no charge! ). But, they kept the car overnight without a phone call to us. More

by CLEWIS1837
Service Price Transparency
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Recommend Dealer
Yes

March 30, 2024

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The team always takes extra care of our 1995 T100. They communicate every step of the way and offer great options. Always very professional! More

by KS
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

We appreciate your positive feedback at Brent Brown Toyota. It's great to hear that our team continues to provide thorough care and communication for your 1995 T100. Your recognition of their professionalism means a lot.

March 30, 2024

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Employee Rating

Going the extra mile and paying attention to details. Doing everything to achieve success. From the service writer to the technician and onto the manager they are working as a team to solve the issue wit More

by DMSCHROEDER44
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

We appreciate you noticing our team effort at Brent Brown Toyota. A teamwork approach towards every issue, such as yours with your truck, is certainly vital. Thank you for the stellar rating and review.

March 30, 2024

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Employee Rating

You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1
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Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

We appreciate your praise for our fast and friendly service at Brent Brown Toyota. We're glad you value our diligent work, Disco Stu.

March 28, 2024

Dealership Rating
Employee Rating

Friendly and courteous. They took care of my issue. I felt their oil chang price was fair and when I had to return because they broke some clips in a skirting while changing More

by blugrssmom1
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Brent Brown Toyota responded

Thank you for your positive feedback about our dealership! We're glad to see that you had a great experience with our team. Please feel free to reach out to us directly if there is anything else you'd like to discuss. We value your business and hope to continue providing excellent service to you in the future.

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