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Christopher Smith

Overview Reviews (15) Inventory (343)

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Christopher Smith

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Christopher Smith

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.8

15 Reviews

Overview Reviews (15) Inventory (343)

4.8

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Christopher Smith

May 07, 2024

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Employee Rating

Chris was awesome to work with and also Jaron was very helpful as well. Great team! helpful as well. Great team! More

by getbraze

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaron Maxfield, Andrew Bailey

Helpful 0

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May 05, 2024

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Check-in was quick and efficient. All the work was done to my satisfaction. Thanks so much. All the work was done to my satisfaction. Thanks so much. More

by utahbowhunter

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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April 17, 2024

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I think they do good work, but they always take 30-40 min longer than they say. It is frustrating to wait for two hours to get an oil change. longer than they say. It is frustrating to wait for two hours to get an oil change. More

by heather.balli1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 1

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Apr 18, 2024 -

Brent Brown Toyota responded

Hello, Here at Brent Brown Toyota, we truly value customer feedback. We would like to speak with you about your recent oil change experience with our Service Team. If you would please reach out to us at your earliest convenience. Sincerely, Customer Relations Manager 801-223-4406

March 30, 2024

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You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your praise for our fast and friendly service at Brent Brown Toyota. We're glad you value our diligent work, Disco Stu.

March 27, 2024

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Employee Rating

It was easy to get appointments and very fast service. i am recommended this place to everyone i am recommended this place to everyone More

by jasvant99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your kind words and the recommendation you made for Brent Brown Toyota. We strive to keep appointments easily accessible and speedy service a top priority. It's pleasing that you found value in this approach.

March 27, 2024

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Employee Rating

Christopher was great to work with; he explained what was done and what was recommend and answered any questions I had. I was surprised and very pleased with how fast they got me back on the road. done and what was recommend and answered any questions I had. I was surprised and very pleased with how fast they got me back on the road. More

by MELANIE.RENNER4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Brent Brown Toyota responded

Thank you for your feedback. At Brent Brown Toyota, it's our top priority to ensure the quality of information and speediness of service. We're happy that our team was able to meet your expectations.

March 20, 2024

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Employee Rating

Was very helpful and knowledgeable about the issues of my car. Communicated me through your the whole process. car. Communicated me through your the whole process. More

by n2nature1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate the high rating and kind words about Brent Brown Toyota. It's great to hear our team was able to assist you with your car concerns, providing helpful communication along the way. Thank you for reviewing us.

March 16, 2024

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Employee Rating

Service department is second to none and the attention to detail is exceptional at Brent Brown. detail is exceptional at Brent Brown. More

by KEVINWALKENHORST

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate these kind words on behalf of our service department. We strive for exceptional attention to detail at Brent Brown Toyota. Thank you for acknowledging that effort.

March 02, 2024

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Employee Rating

Chris took good care of me. No concerns or complaints. The shuttle driver was great. No concerns or complaints. The shuttle driver was great. More

by NADEANE.HANSEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your feedback on the attentive service our team at Brent Brown Toyota provided, including the shuttle driver. Thank you for sharing your positive experience.

February 16, 2024

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Employee Rating

Quick with the answers and always easy to deal with. Will retain continued service with them. Will retain continued service with them. More

by BRETTMECH19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan

Helpful 0

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Feb 22, 2024 -

Brent Brown Toyota responded

At Brent Brown Toyota, our goal is to deliver efficient and straightforward service. We value your patronage and appreciate you choosing our team for your continued vehicle needs.

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