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Joshua Scudder

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Joshua Scudder | Page 4

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.6

97 Reviews

Overview Reviews (97)

4.6

97 Reviews

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97 Reviews of Joshua Scudder

May 07, 2024

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Joshua was excellent! He was polite, professional,, explained things so I could understand them. Awesome! He was polite, professional,, explained things so I could understand them. Awesome! More

by jlcormack

Verified Customer

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Recommend Dealer

Yes

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May 07, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thanks for the review! We're glad to know Joshua provided excellent service at Olathe Dodge Chrysler Jeep Ram. Your feedback is much appreciated!

May 07, 2024

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Took close to 3 hours which seemed quite long. I woul not recommend waiting on service. I woul not recommend waiting on service. More

by Jeff.Minelli

Verified Customer

Recommend Dealer

Yes

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May 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Jeff, thank you for the review. We apologize for the long wait you experienced during your recent visit and hope you'll allow us the opportunity to provide you with more efficient service in the future. Respectfully, Tony Acock - Service Manager - 9137803700

May 07, 2024

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Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return and will bad mouth this place till the day I die. More

by Cameronludwig0

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Recommend Dealer

Other Employees Tagged: Tony Acock, Chris Sebelski, Rainer Moje, Kendrick Lintecum, Jesse Venzor, Cameron Peters, Lucas Kay, Gregg Shull , Kassidy Kroesen

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May 08, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Cameron, I'm really sorry to read about your experience. It's important for us that our customers feel treated fairly and transparently at all times. We'd like the opportunity to discuss this further with you and see how we can make things right - please reach out when it suits you best. Thank you, Tony Acock - Service Manager - 9137803700

May 07, 2024

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Nice, professional folks who are respectful and quick to service. Thank you have a great day service. Thank you have a great day More

by chastainracing88

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Stan Wilhite, Chris Sebelski, Rainer Moje, Kendrick Lintecum, Jesse Venzor, Cameron Peters, Lucas Kay, Gregg Shull , Kassidy Kroesen

Helpful 0

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May 07, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

May 04, 2024

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Very good service. Kept me informed of progress on my jeep . Friendly staff very accommodating Kept me informed of progress on my jeep . Friendly staff very accommodating More

by bobrichard3905

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Acock, Chris Sebelski, Rainer Moje, Kendrick Lintecum, Jesse Venzor, Cameron Peters, Lucas Kay, Gregg Shull , Kassidy Kroesen

Helpful 0

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May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's wonderful to hear we've made this a five-star experience for you! Thank you for choosing us, Bob! - Olathe Dodge Chrysler Jeep Ram

May 04, 2024

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Joshua was very helpful and took the time to help me out for things figured out for things figured out More

by afernandez.ortiz66

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Recommend Dealer

Yes

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May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

May 04, 2024

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Kassidy communicated very well, and coordinated with Joshua, the previous advisor who dealt with the original battery issue. Joshua, the previous advisor who dealt with the original battery issue. More

by Acuraguy

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Recommend Dealer

Yes

Other Employees Tagged: Kassidy Kroesen

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May 06, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

It's great to know that Kassidy and Joshua were able to assist you effectively at Olathe Dodge Chrysler Jeep Ram. Thanks for your feedback!

May 02, 2024

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Your dealership has been very helpful with our Jeep. Joshua Scudder, was very helpful getting our vehicle fixed and back to us. I would recommend your dealership, and Joshua the service writer. Thank Joshua Scudder, was very helpful getting our vehicle fixed and back to us. I would recommend your dealership, and Joshua the service writer. Thank you for the quality repair. More

by dlmatthews50

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Recommend Dealer

Yes

Helpful 0

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May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that Joshua and our team at Olathe Dodge Chrysler Jeep Ram were able to assist with your Jeep repair. We appreciate the recommendation, and we'll be here if you need anything else in the future!

May 02, 2024

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Steering wheel and touch screen had oil and or grease on them. A complimentary car wash would be welcome. Pick up took 30 minutes, had to ask receptionist if car was coming. That was second time that happen them. A complimentary car wash would be welcome. Pick up took 30 minutes, had to ask receptionist if car was coming. That was second time that happened at service pickup. More

by kcacre

Verified Customer

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Recommend Dealer

Other Employees Tagged: Tony Acock

Helpful 0

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May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about the condition of your vehicle and the delay you experienced during pick-up. This is not indicative of our usual standards, and we'd like to make it right for you. A complimentary car wash sounds like a great idea! Please reach out so we can discuss this further. Thank you, Tony Acock - Service Manager - 9137803700

May 02, 2024

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Oil change and an axle sensor replacement. Seemless and easy with a loaner for the warranty work. Seemless and easy with a loaner for the warranty work. More

by ssutton246

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Kassidy Kroesen

Helpful 0

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May 03, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We're glad we could take care of this for you and look forward to seeing you next time. - Olathe Dodge Chrysler Jeep Ram

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Joshua Scudder | Page 4

Service Advisor

Olathe Dodge Chrysler Jeep RAM

97 Reviews of Joshua Scudder

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