John Lane
Business Development Representative
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
104 Reviews
Write a ReviewDealership Experience
14 yrs, 4 mos
Industry Experience
36 yrs, 4 mos
104 Reviews of John Lane
April 24, 2024
Pam and Tania were great scheduling my appointment. All service personnel were pleasant and all work was performed expeditiously. All service personnel were pleasant and all work was performed expeditiously. More
Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Pam
March 30, 2024
Called for an oil change and Tania was great scheduling my car for the next day. All service personnel were pleasant and my car was ready when expected. my car for the next day. All service personnel were pleasant and my car was ready when expected. More
Other Employees Tagged: Tania Audet, Christopher Taylor, Jacqueline Quinlan
March 27, 2024
I have never bought a car before, I thought a car sales team would be predatory or misleading (in the business sense) the sales team worked hard to get me an increasingly better finance rate without me hav team would be predatory or misleading (in the business sense) the sales team worked hard to get me an increasingly better finance rate without me having to pressure them. It was very easy to do and i appreciate the effort and transparency! More
Other Employees Tagged: Ivan Vargas, Carlos Silvera , Avery in cust service
February 29, 2024
My daughter’s vehicle needed brakes before a trip. I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a r I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a reasonable cost. Great service as always! More
Other Employees Tagged: Tania Audet, Jacqueline Quinlan
February 16, 2024
I was leaving for a road trip to Florida. Jackie got me right in for an oil change and complete vehicle check. Great service as always. Jackie got me right in for an oil change and complete vehicle check. Great service as always. More
Other Employees Tagged: Tania Audet, Edison DaCosta, Jacqueline Quinlan , Shelley Dupre
February 11, 2024
The process went very well. Vincent was a pleasure to work with. Everyone was very nice. Vincent was a pleasure to work with. Everyone was very nice. More
Other Employees Tagged: Vincent Locher
January 30, 2024
Last weekend I had my rear glass shatter from the cold air. Colonial West Service department towed my vehicle to the shop, ordered the new glass and had it replaced the very next day. As always very accom air. Colonial West Service department towed my vehicle to the shop, ordered the new glass and had it replaced the very next day. As always very accommodating service! More
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Jacqueline Quinlan , Shelley Dupre
January 23, 2024
Today I purchased a vehicle from colonial West Chevrolet, and they are by far the best dealership I have ever dealt with. it was well worth the 90 minute ride to get there.Alex Breault the salesman and John and they are by far the best dealership I have ever dealt with. it was well worth the 90 minute ride to get there.Alex Breault the salesman and John Lane the sales manager were great to deal with. Alex was very knowledgeable about the vehicle. Not pushy at all. After the paperwork was signed John personally walked us out to our vehicle to make sure everything was perfect and it was. Try to find that personal touch at another dealership! Good luck. Alex and John thank you again. You guys are the best. Looking forward to doing business with you in the future. More
Other Employees Tagged: Alex Breault
December 23, 2023
I had an unexpected check engine light come on Wednesday morning. Jackie took me in without an appointment and fixed the issue within 2 hours. Great service! morning. Jackie took me in without an appointment and fixed the issue within 2 hours. Great service! More
Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre
October 27, 2023
Needed an oil change before a weekend trip. Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! Shelly scheduled my appointment for that day and service personnel got me in and out quickly. Great service as always! More
Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre