Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
135 Reviews
4.9

135 Reviews

Write a Review

Dealership Experience

10 yrs, 11 mos

135 Reviews of Carlos Silvera

March 27, 2024

Dealership Rating
Employee Rating

I have never bought a car before, I thought a car sales team would be predatory or misleading (in the business sense) the sales team worked hard to get me an increasingly better finance rate without me hav More

by Myto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Ivan Vargas , Avery in cust service

Mar 29, 2024

Colonial West Chevrolet of Fitchburg responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Colonial West Chevrolet of Fitchburg. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 29, 2024

Dealership Rating
Employee Rating

Always a Pleasure doing Business at Colonial, They have a very Professional and Caring Staff, We are always treated like family, that is a big reason we have done so much business over the years, Thanks to J More

by don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Colonial West Chevrolet of Fitchburg responded

Don, thank you for your loyalty to our dealership and for taking the time to write this review. Our team’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 13, 2024

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Employee Rating

Vinnie and everyone at colonial west Chevrolet was a great experience, simple and easy! Big time recommend buying from! More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 15, 2024

Colonial West Chevrolet of Fitchburg responded

I really appreciate the kind recommendation, Jon. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 12, 2024

Dealership Rating
Employee Rating

Working with Robby was great! He made the whole experience very easy. I would absolutely go back to him everytime i buy a truck. Thank you to everyone at the dealership. More

by ksheehan717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ROBBY DODD

Feb 14, 2024

Colonial West Chevrolet of Fitchburg responded

Your kind words mean a lot to us. I appreciate your feedback and am happy to hear that Robby and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 19, 2024

Dealership Rating
Employee Rating

Had my car serviced the other day at Colonial West Fitchburg Ma. Was having a heat issue on my 2018 Chevy Trax. The service department Chris took care of my service needs excellent. I do recommend More

by Leominster Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2024

Dealership Rating
Employee Rating

Always a great experience with this dealership. They are there to ensure you get what you need when you need it. Again, well done More

by john.root.pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem , Shelley Dupre

December 28, 2023

Dealership Rating
Employee Rating

Sean Salem excellent personable and professional . great doing business with him. looked at a Colorado wasn't for me the Silverado fit More

by dontardy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Sean-O Salem

November 16, 2023

Dealership Rating
Employee Rating

This is the second truck I have bought from Colonial-West in Fitchburg & Sean Salem. Sean once again was awesome to work with and made sure it was a smooth transition. He was extremely helpful to explain eve More

by DIGERONIMOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

October 24, 2023

Dealership Rating
Employee Rating

Coby was very personable answering all my questions. If he didn't know something he found someone who could. He was patient with me as I reviewed my options. More

by snoopycoleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Coby Smart

September 27, 2023

Dealership Rating
Employee Rating

Colonial West Chevrolet is one of the best places to do business. General Manager Jeff Chandler and his crew are honest trustworthy people. The service department is top notch, and the cleaners make the ca More

by claudem0331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Jeff Chandler , Shelley Dupre

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