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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg
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Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
187 Reviews

Dealership Experience

2 yrs, 11 mos

4.9

187 Reviews

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187 Reviews of Jacqueline Quinlan

September 20, 2024

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Employee Rating

Colonial west has a great deal on oil change this month I was happy seeing my bill when I went to pay… Pamela Jackie Edison work great together More

by Odertegonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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September 19, 2024

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Employee Rating

Great service as usual! Pam was great scheduling my oil change and tire rotation. Jackie had my car serviced quickly and on my way. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Pamela Bussiere

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Sep 20, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic review! I'm so glad to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It’s wonderful to know that Pam made scheduling your oil change and tire rotation easy, and that Jackie got your car serviced quickly. I appreciate your kind words and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 18, 2024

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Employee Rating

Broke down on my way to work. Called Colonial West and Pam was pleasant directing me to Jackie who towed my car. They replaced my battery and had me on the road in under an hour. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Pamela Bussiere

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Sep 19, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Linda! We’re thrilled to hear that Pam and Jackie were able to assist you promptly with your battery replacement. At Colonial West Chevrolet of Fitchburg, we strive to provide fast and friendly service. We appreciate your feedback and look forward to helping you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 13, 2024

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Employee Rating

Honest and reliable: “I had a great experience with Colonial West. . The oil change were done quickly and at a fair price. I will definitely be returning for future services. More

by spauldingsilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Pamela Bussiere

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Sep 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing quick and fair service, and we're excited to welcome you back for future services. Please don't hesitate to reach out if you need anything else! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 12, 2024

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Employee Rating

Had oil change done today. t he two young ladies in service are very pleasant to talk with Jacky and Pamela keep up the great work you do in service More

by mcelveenR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Sep 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience during your oil change at Colonial West Chevrolet of Fitchburg. Jacky and Pamela appreciate your kind words, and we'll make sure to pass on your compliments to them. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 11, 2024

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Employee Rating

I highly recommend Colonial West Fitchburg. Their customer service is second to none Edison ,Pamela, Jackie, Alan More

by diederR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Pamela Bussiere

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Sep 12, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you! I'm thrilled to hear that you had such a positive experience at Colonial West Chevrolet of Fitchburg. Our team, including Pamela, Jackie, and Alan, strives to provide exceptional customer service, and it's wonderful to know their efforts made an impact. I appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 11, 2024

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Employee Rating

What a great experience at colonial west my car in good hands with Jackie. Pamela watch my grandson when I had to go to the bathroom. We will be back More

by blancobp42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Sep 12, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It’s fantastic to know that Jackie took excellent care of your car, and that Pamela was able to watch your grandson. I appreciate your trust in us and look forward to welcoming you back again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 31, 2024

Dealership Rating
Employee Rating

Come in for recalls. Jackie was very pleasant to talk with she said she will text me when recall is done. Few hours later i got the text, came and spoke with Pamela no More

by Phalee204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Sep 02, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Jackie and Pamela provided you with pleasant service during your visit for the recall. At Colonial West Chevrolet of Fitchburg, we aim to make every experience seamless and enjoyable. We look forward to assisting you with your other truck in the future! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 30, 2024

Dealership Rating
Employee Rating

Service inspection, and maintenance. professional service and comforting waiting room. Everyone is friendly and accommodating More

by Benpa71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Misner, Pamela Bussiere

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Aug 30, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the service inspection and maintenance at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing professional service, and we're glad you found our waiting room comfortable. We appreciate your kind words about our staff being friendly and accommodating. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 28, 2024

Dealership Rating
Employee Rating

COLONIAL HAS THE BEST EMPLOYEES AND PRICE AROUND I WILL BE DOING ALL MY SERVICE HERE THANKS ALEN CHRIS PAM JACKIE More

by DANECROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Pamela Bussiere

Report | Print
Aug 29, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I truly appreciate your recognition of our team at Colonial West Chevrolet of Fitchburg. I'm thrilled to hear that you found our pricing and service to your satisfaction. I look forward to seeing you again and assisting with all your service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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